Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
4,125
4 Stars
1,853
3 Stars
670
2 Stars
305
1 Star
352
83%of customers recommend this product.
(
5,352 out of
6,462)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Nice features
on August 12, 2022
Posted by: Nave1
from Florida
Have had it for two days now. It runs quiet. It would be nice if there was an ice bucket in the freezer to store ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, roomy and well lit!
on August 12, 2022
Posted by: Farcar
from Canandaigua
Fits our needs, roomy and well lit! The color and style were what we were looking for, but haven't worked with GE. We've only had this for one month. Time will tell as we become accustomed to all of its nuances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Unreliable
on August 13, 2022
Posted by: Kurt C
Bought this fridge new, owned for about two and a half years. Freezer drawers are cheap as can be, water dispenser is horrendously slow. Had a can of soda fall off the middle shelf onto the sill and it cracked the plastic.
Now just after my two year warranty my freezer completely stopped working, wasted a ton of food.
My next refrigerator purchase will NOT be GE.
Now just after my two year warranty my freezer completely stopped working, wasted a ton of food.
My next refrigerator purchase will NOT be GE.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sydney@GEA, GE_Appliances, September 1, 2022
We are so sorry to hear that you've had multiple issues with your refrigerator. We know how frustrated you must be and we sincerely apologize that this model has been a disappointment. This is not the experience we strive to provide.
We hate to hear that you had to throw out food due to the freezer not working properly. We would like to learn more and see how we can help. An agent will be reaching out to you please keep an eye out for an email. -Sydney@GEA
We hate to hear that you had to throw out food due to the freezer not working properly. We would like to learn more and see how we can help. An agent will be reaching out to you please keep an eye out for an email. -Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Bought under duress
on August 13, 2022
Posted by: Cspring
It’s just okay. I find it hard to find things on the shelves and am unable to set shelves where they be more convenient.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEA, GE_appliances, August 31, 2022
Hello-Thank you for taking the time to write a review on this refrigerator. We are happy to have you part of the GE Appliances family. We are sorry that you have not been able to move the shelves into a configuration that works better for you. We would love to help with this, please see page 16 of the manual below which will show you how to rearrange the shelves to better fit your needs. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga=2.201042662.976168909.1661861335-232824690.1658952658 We hope this helps. Thank you for choosing GE Appliances, have a great day.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the color great features
on August 13, 2022
Posted by: BrittK
from Philadelphia, PA
It was the perfect fit! Everything is working well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
We are very happy with our GE refrigerator
on August 13, 2022
Posted by: KarenRa
from Santa Fe
We are very happy with our GE Refrigerator. It has great capacity in the refrigerator and the freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE kitchen appliances
on August 13, 2022
Posted by: DLS63
from Brethren Mi
I love my GE bottom freezer refrigerator and GE profile gas range. They are beautiful-we chose the slate black. Quality is outstanding. Highly recommend
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy
on August 14, 2022
Posted by: Righty
from Pittsburgh
When the refrigerator runs, its very loud and annoying.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances, September 1, 2022
We are so sorry to hear that you are unhappy with your refrigerator. We know buying a new appliance is a big deal and we're sorry that we let you down with this one. Your feed back is very important to us and is taken into consideration when planning future products.
For normal operating sounds, please see page 43 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga=2.107866753.2082730139.1661776292-729342749.1661526618
If you suspect the noise is not from normal operation, we recommend scheduling service with a qualified technician. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and again, we're so sorry that your refrigerator is very loud while running. We know how irritating that must be. If you have any additional concerns or questions we are always here to help - Sydney@GEA
For normal operating sounds, please see page 43 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga=2.107866753.2082730139.1661776292-729342749.1661526618
If you suspect the noise is not from normal operation, we recommend scheduling service with a qualified technician. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and again, we're so sorry that your refrigerator is very loud while running. We know how irritating that must be. If you have any additional concerns or questions we are always here to help - Sydney@GEA
Written by a customer while visiting geappliances.com