Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Excellent product
on November 15, 2022
Posted by: Michigan0024
from Michigan
Product look nice but the doors a little uneven. Delivers should have fixed that issue before leaving.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
The pandemic is over, and the stores are stocked
on December 6, 2022
Posted by: Marcus tax
from Colonial Heights Virginia
We waited a long time to get this product. We are so happy it fit so nice all the features are nice and sturdy and easily understandable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and styling
on December 6, 2022
Posted by: Steve60083
from Wadsworth, IL
Replacement for an LG. Have never had any issues with our GE appliances. Switched back to GE after an LG failed 2x's in 5 years. Super happy with the Stainless and fingerprint resistant finish. Large sacious and well lit led interior.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Performance
on December 7, 2022
Posted by: 6627
from Powell
Spacious, Fast cooling, Saves Energy, Efficient, Appearance is appealing
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great look and lots of space
on December 9, 2022
Posted by: andyatthepark12
from Detroit, Michigan
I love my new fridge. Bright light inside, spacious, and works well.
A few things that could be improved: I am tall and it is hard to see the writing on the panel. it is a struggle to change the buttons. My previous GE fridge was much quieter. other that that - great.
A few things that could be improved: I am tall and it is hard to see the writing on the panel. it is a struggle to change the buttons. My previous GE fridge was much quieter. other that that - great.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on January 2, 2023
Posted by: scottsgirl22
from Yankton, SD
I have always wanted a french door refrigerator with freezer on the bottom, so when we went shopping and saw this one, well need I say more! It's very spacious, well lit inside, and doesn't show fingerprints...even my magnets stick! It's beautiful, everything in a refrig/freezer we've been looking for!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Plastic breaks very easy
on January 9, 2023
Posted by: Lahrgsp
from Fairfield California
The fridge works good. But the door bins break very easily. The freezer handle pops off all of the time. And now the plastic that holds it on is broken.
The piece that hold the bottom shelf on broke. So the whole thing is just sitting on the vegetable storage bin.
The piece that hold the bottom shelf on broke. So the whole thing is just sitting on the vegetable storage bin.
Features
2
Performance
5
Quality
2
Value
3
Response from geappliances.comBy GE Appliances, January 12, 2023
Greetings,
We're so glad that the fridge works good for you, but so very sorry that you're having trouble.
Please see the link below for all the parts to this model:
https://www.geapplianceparts.com/store/parts/assembly/GFE26JSMAFSS
If you feel that you need assistance replacing the parts, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so very sorry about the trouble you're having. Your experience matters and we will definitely check into this appliance.
Please continue to keep us posted. Our goal is to keep you satisfied.
Hope you have a wonderful day. -Tierra@GEA
We're so glad that the fridge works good for you, but so very sorry that you're having trouble.
Please see the link below for all the parts to this model:
https://www.geapplianceparts.com/store/parts/assembly/GFE26JSMAFSS
If you feel that you need assistance replacing the parts, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so very sorry about the trouble you're having. Your experience matters and we will definitely check into this appliance.
Please continue to keep us posted. Our goal is to keep you satisfied.
Hope you have a wonderful day. -Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Features.
on February 3, 2023
Posted by: Love the slate color BUT
from Tonkawa, Okla
It’s noisy.
I was going to purchase the 27.7 model but the 27.7 model didn’t have as many bells and whistles as this one has.
I was going to purchase the 27.7 model but the 27.7 model didn’t have as many bells and whistles as this one has.
I like the retractable shelf. I wish I had two retractable shelves like my LG did. Having two retractable shelves would allow me to store large items for parties or holidays.
I like on the deli drawer that you can change it from cold, the coldest, I thought it odd on the 27.7 model this option was not available.
I like on the deli drawer that you can change it from cold, the coldest, I thought it odd on the 27.7 model this option was not available.
On the 27.7 model in the freezer drawer is concaved and attached to the door so that if something spilled it’s easy cleanup on this model. On this model there is what I call a “no man’s land”.
If something was to fall in between the freezer door and the actual door. It be very hard to clean and retrieve it. Plus upon cleaning it, you’d have to keep the freezer door open, which would cause your food to start to defrost. I think GE should make all their fridge freezer doors like the 27.7 model it would be their signature product to “keep things clean, safe and frozen.”
If something was to fall in between the freezer door and the actual door. It be very hard to clean and retrieve it. Plus upon cleaning it, you’d have to keep the freezer door open, which would cause your food to start to defrost. I think GE should make all their fridge freezer doors like the 27.7 model it would be their signature product to “keep things clean, safe and frozen.”
I love the slate color. It’s really a wonderful color in my kitchen. I just wish the 27.7 model had as many bells and whistles that this one had.
On the water dispenser at night time, I wish that the information/ words about ice and water was lit up more so that you knew which type of product was coming out of the spout.
We have found that we have to turn on a light are use our phone light in order to get water or ice at night time. To ensure what product was coming out of the spout.
We have found that we have to turn on a light are use our phone light in order to get water or ice at night time. To ensure what product was coming out of the spout.
There is no place really to put a butter dish. There’s no retractable door or special shelf just to place/ store butter.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy GE_Appliances, February 6, 2023
Hello- We can understand how upsetting it is when an appliance doesn't meet your expectations.
This model does have a feature of a Quick Space shelf that quickly slides out of the way to make room for tall items and the shelves are spill-proof that can be easily cleaned. We are happy to hear that you love the color of the refrigerator.
However we apologize that this refrigerator does not provide a butter holder. You can store the butter in the lowest door bin of the fresh food section. We also understand that there is always room for improvement. We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
This model does have a feature of a Quick Space shelf that quickly slides out of the way to make room for tall items and the shelves are spill-proof that can be easily cleaned. We are happy to hear that you love the color of the refrigerator.
However we apologize that this refrigerator does not provide a butter holder. You can store the butter in the lowest door bin of the fresh food section. We also understand that there is always room for improvement. We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
We hope that the more you use your refrigerator the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com