Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,314 Reviews)
Rating breakdown 7,314 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
305
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
Like the bottom freezer
on July 29, 2022
Posted by: EMber59
from Ohio
It is so much easier to organize than my previous side by side refrigerator-freezer. And it holds so much more. I also like the ice maker built into the door rather than taking up a big chunk of space in the refrigerator or freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer handle keeps falling off
on July 30, 2022
Posted by: Nick_22
from Florida
Even after mounting bracket replacement, the bottom freezer handle still falling off. We have to be very careful opening the bottom freezer drawer. We afraid that soon the handle mounting bracket will be broken and we will end up with either big expenses, a new fridge or live without the freezer.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Greetings,
We're awfully sorry to hear that your freezer handle is falling off and absolutely understand your concern. It is possible that your model refrigerator may be part of a recall for bottom freezer refrigerators. Please check out the link below for more details.
https://www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/
If you have any questions or concerns, please contact our recall hotline at 1-888-345-4671 Monday through Friday, 8 a.m. - 5 p.m. ET. Stay well. Mike@GEA
We're awfully sorry to hear that your freezer handle is falling off and absolutely understand your concern. It is possible that your model refrigerator may be part of a recall for bottom freezer refrigerators. Please check out the link below for more details.
https://www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/
If you have any questions or concerns, please contact our recall hotline at 1-888-345-4671 Monday through Friday, 8 a.m. - 5 p.m. ET. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy product hums all day
on July 30, 2022
Posted by: Unluckycooker5
from Venice Fl
Very disappointed
Got stove refrigerator and microwave
Stove is only appliance not giving me trouble
Got stove refrigerator and microwave
Stove is only appliance not giving me trouble
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Greetings,
Thank you so much for sharing your review with us. We're deeply sorry to hear that your refrigerator is constantly humming and understand how annoying that can be. If you find this to be a problem, we would encourage you to schedule a service appointment so a tech can check it out. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing the GE brand. Mike@GEA
Thank you so much for sharing your review with us. We're deeply sorry to hear that your refrigerator is constantly humming and understand how annoying that can be. If you find this to be a problem, we would encourage you to schedule a service appointment so a tech can check it out. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing the GE brand. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great value for the price
on July 30, 2022
Posted by: VeronicaH
from Panhandle, Florida
We love our new GE Refrigerator. There is so much room and it is more than we expected.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy!
on July 31, 2022
Posted by: Daisygirl16
from Buffalo, NY
This fridge is horrible. It is very loud, makes tons of awkward noise, clicks, high pitched hums, knocking sounds, etc….the ice maker won’t make ice or the ice freezes in clumps at top or bottom of ice maker which in turn won’t allow you to get ice out unless you empty entire bin and start from scratch. I do not recommend this fridge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 1, 2022
Hi there - Thank you for taking time to write a review. We're sorry to hear your fridge is emitting loud sounds, and the ice maker is not working properly. We can certainly understand how disappointing this would be and apologize for this matter. We would love to be of help toward a better experience.
Please know the normal operation of your refrigerator will create some sounds or noises. We suggest taking a look at our article explaining normal, and unusual sounds a refrigerator makes. It also includes any troubleshooting tips that may help! You may view that article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.35693929.834263623.1659360780-1066202793.1647273406
If the ice maker is not making ice, it can be due to ice cubes being stuck in the ice maker, the ice maker switch being in the OFF position, or piled up ice cubes in the storage bin, which causes the icemaker to shut off. We suggest leveling the cubes by hand. You may also empty the bin of ice and restart the ice maker. The following article contains helpful troubleshooting tips for freezers not making ice: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909&_ga=2.100041815.834263623.1659360780-1066202793.1647273406
We sure hope you find this information insightful. Please know we're always here if you have further questions or concerns. We hope you have a great day. -Shayla@GEA
Please know the normal operation of your refrigerator will create some sounds or noises. We suggest taking a look at our article explaining normal, and unusual sounds a refrigerator makes. It also includes any troubleshooting tips that may help! You may view that article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.35693929.834263623.1659360780-1066202793.1647273406
If the ice maker is not making ice, it can be due to ice cubes being stuck in the ice maker, the ice maker switch being in the OFF position, or piled up ice cubes in the storage bin, which causes the icemaker to shut off. We suggest leveling the cubes by hand. You may also empty the bin of ice and restart the ice maker. The following article contains helpful troubleshooting tips for freezers not making ice: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909&_ga=2.100041815.834263623.1659360780-1066202793.1647273406
We sure hope you find this information insightful. Please know we're always here if you have further questions or concerns. We hope you have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on July 31, 2022
Posted by: Anonymous
from Milton DE
The refrigerator is very noise. Other than that it's ok.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features
on August 1, 2022
Posted by: Tammy Jordan
from Malcolm Alabama
So far I am very pleased with my refrigerator! I didn't think I would like the pull our drawer for the freezer, but I really do!!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
so plastic and flimsy
on August 2, 2022
Posted by: terrible refridgerator
from CA-California
So far our shelves have fallen out and the pull bar has pulled off
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2022
Hey,
Thanks for taking some time to rate your refrigerator. We do offer our apologies for any inconveniences caused by the shelves and will pass this information to our development team. If there's anything you need, let us know anytime. Thanks for being part of the GE family. Mike@GEA
Thanks for taking some time to rate your refrigerator. We do offer our apologies for any inconveniences caused by the shelves and will pass this information to our development team. If there's anything you need, let us know anytime. Thanks for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com