Hi there. We're incredibly sorry to hear that you've had troubles with your refrigerator doors and that the freezer baskets didn't meet your expectations. Please accept our apologies for any inconvenience or disappointment this might have caused.

Your refrigerator does come equipped with an alarm that can be set up to let you know if the doors remained opened. You can reference page 10 on your owner's manual to see how to do this. You can find the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf

We would also recommend checking to ensure that the refrigerator is level by checking page 38 on the manual. It should be level or slightly tilted to the rear in order for gravity to help the doors close as you push them.

If you continue to have difficulty, we strongly recommend scheduling a service appointment. You can do this by calling us at 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm

Hope this information was helpful, but it any other questions or concerns come up, please reach out to us. We're always happy to help.

Pablo@GEA

Hey there, we couldn't be happier to see how well your refrigerator is working for you, to know it has so much space, and that the dispenser is great. This is exactly what we want for our consumers, but we did want to apologize you're unhappy with the freezer drawer and that it's louder than expected. This is definitely something we're glad to share with our product development team as we're always looking for different ways in which we can improve. With that said, we appreciate you reaching out and we're happy to officially be welcoming you into our GEA family.

Guy@GEA