Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Noisy
on August 7, 2022
Posted by: Stewcon
from Shelbyville, IL
This refrigerator is noisier than our last refrigerator
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Tortuous humming noise
on August 18, 2022
Posted by: rolling hills
from PA
We had a repair service look at it and said that it is normal for the fan for icemaker to make this noise. I cannot believe that GE finds this acceptable. I am going crazy listening to this noise day and night. It hardly ever stops!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 6, 2022
Hello there,
Thank you so much for sharing your experience with us. We're so sorry to hear that your refrigerator is making loud noises and understand how uncomfortable that can be. We see that you have been working with an agent to resolve this matter and encourage you to remain in contact with them. If you need additional help, let us know. Stay well. Mike@GEA
Thank you so much for sharing your experience with us. We're so sorry to hear that your refrigerator is making loud noises and understand how uncomfortable that can be. We see that you have been working with an agent to resolve this matter and encourage you to remain in contact with them. If you need additional help, let us know. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice Build-up In Fridge and Freezer
on August 25, 2022
Posted by: Matthew In Raleigh
from Raleigh, NC
I have owned the refrigerator for about 3 months. There is constant ice buildup in the freezer. The fridge also has moisture and ice.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 8, 2022
Hey,
We appreciate you taking some time to write about your refrigerator. Our apologies to hear about the constant frost buildup and understand how aggravating it is. Here is a link to an article with some information about frost buildup in your freezer and the moisture in the refrigerator.
Refrigerator - Frost in Freezer: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.61377836.1469044895.1662468678-1399050172.1598645166
Refrigerator - Moisture Inside the Fresh Food Section: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39546&_ga=2.101895553.1469044895.1662468678-1399050172.1598645166
We hope this information helps. If you have any questions, please let us know. Mike@GEA
We appreciate you taking some time to write about your refrigerator. Our apologies to hear about the constant frost buildup and understand how aggravating it is. Here is a link to an article with some information about frost buildup in your freezer and the moisture in the refrigerator.
Refrigerator - Frost in Freezer: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.61377836.1469044895.1662468678-1399050172.1598645166
Refrigerator - Moisture Inside the Fresh Food Section: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39546&_ga=2.101895553.1469044895.1662468678-1399050172.1598645166
We hope this information helps. If you have any questions, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Optimized storage
on August 25, 2022
Posted by: Anonymous
from Fairdealing, MO
Compared to the LG LMXS28626D french door refrigerator we had previously, this GE fridge has more room with fewer cubic feet. This is possible with optimized storage that is provided by the GE fridge. The ample door storage gives more room inside the fridge for food storage.
The sliding drawers in the freezer provide more storage than the previous fridge which had two separate freezer sections, allowing us to store more commonly used freezer items in the GE fridge instead of the deep freezer. This, in turn, saves time from making daily trips—sometimes multiple times a day—to the deep freeze to get items. We food prep to reduce costs, so the additional storage in the freezer is a boon for storing meals for my wife to take to work.
We are a family of four: two disabled adults, an eight-year-old, and a wife that works full time. As such, we prepare large meals when we take the time to cook and eat leftovers throughout the week—cooking one meal during the middle of the week and three to four meals on the weekend, not including any breakfast meals cooked through the week or weekend. This fridge is making meal prepping easier.
The only issue I have with the fridge is I wish it stayed a bit cooler than it does. It is within its operating limits, but the degree variance of its operating conditions compared to the temperature set on the fridge is not ideal. We use temperature gauges made for refrigerators to keep taps on internal temperature after the LG fridge gave out after only three years. The fridge is set at 35 degrees Fahrenheit, yet the internal temperature registers just under 40 degrees. This is with the temp gauge moved to various spots in the fridge. The crispers do keep cooler than the rest of the fridge, and the freezer temperature is spot on at 0 degrees.
The ice maker works much better than the previous LG fridge and makes ice fast, or at least keeps up with the household where the LG could not after another adult moved into the house six months ago.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Right on
on August 28, 2022
Posted by: Seether
from Michigan
Used for 6 months, works great. Ice and water work perfect
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Appliance
on August 29, 2022
Posted by: ora46
from Florida
We had previously owned a GE Profile Refrigerator for 20 years and it was a very efficient, great refrigerator. We like our new GE Refrigerator. It is relatively quiet, looks great and we hope it will be just as great as our old one was
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it !
on September 10, 2022
Posted by: GEMikey
from York, SC
This is a wonderful new fridge. I would highly recommend it.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud motor
on September 25, 2022
Posted by: Geaniem
from Dagsboro, DE
So very loud motor noise. Will drive you crazy. Service calls have failed to change it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 26, 2022
Hello,
Thank you for taking the time to write this review! We’re so glad to see that you enjoy the appearance of this refrigerator; however, we also understand just how frustrating loud noises can be. Because of this, we would like to apologize for any inconvenience these sounds have caused you over the past few months. This is certainly not the experience we wish for our consumers to have, so please know that we will be happy to share this feedback about the noise with our product team.
We want to thank you again for sharing this honest feedback, as it allows us to learn the best ways to improve our products in the future.
If you need any additional assistance, please feel free to contact us.
Kind regards,
Matthew
GE Appliances
Thank you for taking the time to write this review! We’re so glad to see that you enjoy the appearance of this refrigerator; however, we also understand just how frustrating loud noises can be. Because of this, we would like to apologize for any inconvenience these sounds have caused you over the past few months. This is certainly not the experience we wish for our consumers to have, so please know that we will be happy to share this feedback about the noise with our product team.
We want to thank you again for sharing this honest feedback, as it allows us to learn the best ways to improve our products in the future.
If you need any additional assistance, please feel free to contact us.
Kind regards,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com