Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
4,128
4 Stars
1,856
3 Stars
670
2 Stars
306
1 Star
355
83%of customers recommend this product.
(
5,355 out of
6,468)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
I love being able to see all the content...
on May 13, 2022
Posted by: Michaele Ann 43
from Salem, Oregon
I love the appearance and the depth of the refrigerator. Everything can be seen and I am able to keep items well organized.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
SPACE UTILIZATION FRIDGE
on May 13, 2022
Posted by: Decker2
from Alamogordo, NM
We are pleased with our new GE fridge, it has great utilization of the inside space, we
bought this particular setup because of the room it affords of all areas of the fridge.
bought this particular setup because of the room it affords of all areas of the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful refrigerator!!!! Nice and spacious!!
on May 13, 2022
Posted by: ciilx
from East Greenville, PA
We just replaced a 32 year old GE refrigerator and had nothing but good luck with the last one! Quality products from GE!! Hoping this is our last refrigerator we need to buy!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lacking
on May 13, 2022
Posted by: Who who
This fridge lacks a lot. First, the owner is prohibited from setting temps., except between brief numbers. EG - freezer must be between -6 & +6. Items are hard as a rock.
The drawers are very shallow. Plan to buy small fruit/veg.
Hard to move partitions around to accommodate sizes of items. Also makes a lot of noise.
Be sure to level the fridge before loading. Otherwise, the drawers won't stay in & getting to the levelers on the bottom is very difficult.
All in all, disappointing.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 16, 2022
Hey there, and thanks for reporting your feedback on this model. We hate to hear you are unhappy with the available temperatures, depth of the drawers, partitions, noise made and need to level the unit. We always want to provide a positive ownership experience and regret any inconvenience caused.
The temperature range is set to optimally preserve your food items, but we will certainly report your feedback on that and the other concerns to our Refrigerator Design team for review and future development; your insights are valued, as we always want to know what our consumers think of our models.
Regarding the noise specifically, we can advise newer models can sound a bit different than older models, because of newer technology and added features; noises can include whirring, humming, etc. If it might be helpful, we have a list of normal noises the refrigerator may make on page 42 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-4.pdf&_.
Going forward, we will do all we can to earn your faith in our brand. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
The temperature range is set to optimally preserve your food items, but we will certainly report your feedback on that and the other concerns to our Refrigerator Design team for review and future development; your insights are valued, as we always want to know what our consumers think of our models.
Regarding the noise specifically, we can advise newer models can sound a bit different than older models, because of newer technology and added features; noises can include whirring, humming, etc. If it might be helpful, we have a list of normal noises the refrigerator may make on page 42 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-4.pdf&_.
Going forward, we will do all we can to earn your faith in our brand. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT VALUE
on May 13, 2022
Posted by: PFC 1911
from U.P. Michigan
Good value features and price. Appearance is great.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect replacement for my Whirlpool Gold
on May 13, 2022
Posted by: MikeGA1
from Georgia
My Whirlpool French door refrigerator stopped making ice. After trying to have it repaired, discovered it had a refrigerate leak in the sealed area they cannot be fixed. I replaced it with this GE and love it. I will only buy GE appliances going forward
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, very satisfied with my experience
on May 14, 2022
Posted by: Coral11
Great product very satisfied with my purchase, I recommend this brand!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loved it Initally, but looks like compressor fail
on May 16, 2022
Posted by: JDD001
from Great Falls VA
Loved all the features of this frig, but looks like compressor failed in just under 2 years. I saw one other review about this. Is it a common problem and shouldn't this be under warranty.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 18, 2022
Hello. We appreciate you reaching out, and are thrilled you love the features and were originally happy with this model. However, we do hate to hear you’re now having an issue with the compressor; we know how frustrating that must be, especially when you’ve only had the refrigerator a couple years. This isn’t what we would expect from this model, and your feedback will be sent to our team for review.
Our Service Department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to address the issue with the compressor. Our limited manufacturer’s warranty lasts for one year, but in some cases the sealed system (including the compressor) may be covered for longer. Warranty information is listed on page 46 of the manual if you’d like to review that (linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-4.pdf&_). The manual also has Troubleshooting Tips starting on page 43, if those may be useful for you.
We are confident the refrigerator will continue to serve your needs well once this issue is addressed. If you have any further concerns or questions, we are always glad to help. -Sarah@GEA
Our Service Department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to address the issue with the compressor. Our limited manufacturer’s warranty lasts for one year, but in some cases the sealed system (including the compressor) may be covered for longer. Warranty information is listed on page 46 of the manual if you’d like to review that (linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-4.pdf&_). The manual also has Troubleshooting Tips starting on page 43, if those may be useful for you.
We are confident the refrigerator will continue to serve your needs well once this issue is addressed. If you have any further concerns or questions, we are always glad to help. -Sarah@GEA
Written by a customer while visiting geappliances.com