Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
I love everything about it
on June 12, 2022
Posted by: Bon69
from Louisiana
Runs great , no problems . I would highly recommend this to anyone. And I love the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge!
on June 19, 2022
Posted by: JeffAZ
from NC
Have had this refrigerator for more than 3 years in a very humid environment. No issues to date. Temperature of both the fridge and freezer cabinets are consistent and constant. Good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ge French doors refrigerator
on June 24, 2022
Posted by: RedTootle
from Ohio
So far awesome product, appliance makes perfect ice cubes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great start
on June 26, 2022
Posted by: MelMCO
from KC
Have not had the product long, but I love the sleek look and the finger resistant finish. Runs very quietly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Almost perfect
on July 26, 2022
Posted by: Handymanjeff
from Indiana
Ice maker already backed up and growls like the Tasmanian devil when dispensing. Very inconvenient to have the drawer full across making you open both upper drawers wide to open the drawer. Needs to be two drawers. Tiny shelves on ice maker side are useless
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, July 27, 2022
Hello. We're glad to see that you've enjoyed the refrigerator's quality. We are, however, sorry to hear that you've found some features to be inconvenient and that the icemaker is not working as you would expect. We know that this can be very troublesome and frustrating to deal with.
We appreciate you taking the time to leave your thoughts on the design of this unit. Please know that we will pass these insights regarding the drawers and shelves on to our product and design teams for future design reference.
Your refrigerator, and the icemaker that comes with it, will produce certain sounds due to the nature of its components. A buzzing sound will be generated from the icemaker when it is trying to fill with water. If the buzzing noise can be heard approximately every 15 minutes, check and make sure the water is turned on to the icemaker. You can learn more about normal sounds made by the refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
The icemaker could be backed up due to the clumping of ice cubes within the dispenser. Please reference the following article explaining why this could be happening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
If you believe your situation to be abnormal, we strongly recommend taking advantage of your warranty and scheduling a service appointment. You can do so by calling us at: 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Have a great one.
Pablo@GEA
We appreciate you taking the time to leave your thoughts on the design of this unit. Please know that we will pass these insights regarding the drawers and shelves on to our product and design teams for future design reference.
Your refrigerator, and the icemaker that comes with it, will produce certain sounds due to the nature of its components. A buzzing sound will be generated from the icemaker when it is trying to fill with water. If the buzzing noise can be heard approximately every 15 minutes, check and make sure the water is turned on to the icemaker. You can learn more about normal sounds made by the refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
The icemaker could be backed up due to the clumping of ice cubes within the dispenser. Please reference the following article explaining why this could be happening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
If you believe your situation to be abnormal, we strongly recommend taking advantage of your warranty and scheduling a service appointment. You can do so by calling us at: 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love how much room it has
on July 28, 2022
Posted by: Anonymous
from 320 Olympic Ave Havertown pa
Love this GE.refig roomy and always looks good with the smudge proof finish
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor failure
on July 31, 2022
Posted by: 333333
from new york ny
we are unhappy with this product. Within just a few months, the compressor failed and now has to be replaced. It takes a while to get the service appointment and replacement compressor. We had water damage to floor and lost food. fortuantley, we had a backup refrigerator we could borrow until the repair is made.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2022
Hey there,
We're truly sorry to hear about your compressor failing and absolutely understand how aggravating this is. This is not the kind of experience we want for our customers. If you have not done so yet, please be sure to take advantage of your warranty and schedule service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
We're truly sorry to hear about your compressor failing and absolutely understand how aggravating this is. This is not the kind of experience we want for our customers. If you have not done so yet, please be sure to take advantage of your warranty and schedule service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE fridge
on August 2, 2022
Posted by: EG Mike
from NY
Had all the features we wanted but stopped cooling and freezing intermittently on several occasions. The store we bought it from, local appliance dealer, told us we should replace it, not worth repairing. This shouldn’t happen in a couple years after purchase
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2022
Hey there,
Thanks you for taking some time to review your refrigerator. We're incredibly sorry to hear that your unit stops working occasionally and know how much of a pain that is to deal with. If you have not done so, please schedule a service appointment so a tech can diagnose the problem. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to stay in touch. Mike@GEA
Thanks you for taking some time to review your refrigerator. We're incredibly sorry to hear that your unit stops working occasionally and know how much of a pain that is to deal with. If you have not done so, please schedule a service appointment so a tech can diagnose the problem. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com