Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,308 Reviews)
Rating breakdown 7,308 reviews
5 Stars
4,126
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,353 out of
6,464)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Great Fridge for price
on February 1, 2022
Posted by: bukise
from Phoenix, AZ
We were in a pinch to find a fridge quickly because ours died. We didnt want to spend a ton and also didnt want a "basic" in stock fridge. Luckily, we found this one locally and in stock. Bonus, my wife loved this color vs the stainless. We do have counter depth cabinets but opted for standard depth fridge and the extra space is worth it. It only took up a few extra inches. My only two concerns is that is seems to run loud and the ice capacity is small and it takes longer to make ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap
on February 1, 2022
Posted by: Goythe02
from Cedar Lake IN
Bought a brand new house and the refrigerator came with it. The side of this refrigerator is warped and the panel is bowed out. When you push on the side it makes a hollow sound.The freezer handle keeps falling off and the water dispenser outside the door keeps dripping.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We're so very sorry to hear you're unhappy with your new refrigerator. We understand the joy and excitement a new home brings and we hate that the refrigerator has disappointed you. It is not unusual to see a few drops of water drip from the dispenser after use. This is caused by pressure on the water line and changes in temperature that can cause condensation to form and drip. That said, there should not be a continual drip from the dispenser.
It is also normal to have a slight outward bow or bulging on either or both sides of the refrigerator cabinet once the refrigerator has been plugged in and turned on. Given these two concerns and the issue you're having with the drawer handle, we would recommend having GE Service out to check the refrigerator. We're confident they can remedy the issue with the handle and will need to check on the additional issues you've described. Please call 1-800-432-2737 to schedule an appointment during your warranty period. Kind regards - Vikki@GEA
It is also normal to have a slight outward bow or bulging on either or both sides of the refrigerator cabinet once the refrigerator has been plugged in and turned on. Given these two concerns and the issue you're having with the drawer handle, we would recommend having GE Service out to check the refrigerator. We're confident they can remedy the issue with the handle and will need to check on the additional issues you've described. Please call 1-800-432-2737 to schedule an appointment during your warranty period. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Cavernous!!
on February 1, 2022
Posted by: KatieLady
from Grand Rapids, MI
We've been using this refrigerator for our family of four for about a week now and I cannot believe how much space we have. Lots of room even for our pre-packed lunch boxes which would not have been doable in our old fridge. The ice and water dispenser are also at a great height for our kiddos. Overall we are very satisfied with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceptional
on February 2, 2022
Posted by: BarbaraSue
from Goshen Ohio
I simply love my new refrigerator. I always wanted a French door refrigerator and could not see buying another appliance as long as my current one was working. My old refrigerator was a GE side by side I had for 30 years and it finally quit. I knew I was buying a GE French door refrigerator and that’s what I did and I’m so glad I did it’s roomy and beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on February 2, 2022
Posted by: Keyshia
from Alabama
So far we love it, we had to buy it unexpectedly but we were already looking at this model. I do love how roomy it is.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Functionality
on February 2, 2022
Posted by: Petra Valadez
from San Diego
Freezer handle comes off easilly
The fruit and vegetable drawer on the right side does not open completely when only the right door is opened
Ice crusher not working properly
The fruit and vegetable drawer on the right side does not open completely when only the right door is opened
Ice crusher not working properly
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 3, 2022
Hi - We appreciate you choosing this beautiful GE refrigerator for your home and hate to hear about the issues you are having with the freezer handle, the fruit and vegetable bin and the crushed ice dispenser. We hope these issues have not caused you any inconvenience or frustration and truly apologize if they have. We recommend scheduling a service appointment to have GE service check your refrigerator under the warranty. You may call 1-800-432-2737 to do so. We're confident GE service will be able to help. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on February 3, 2022
Posted by: Kyfrydchik
from oviedo, FL
The new fridge was delivered today, and so far I'm very impressed with the quality and care that is apparent in this product. Looking forward to many happy years of use.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks good a little noisy
on February 3, 2022
Posted by: LMR45
from Pleasant prairie wi
Function is good but the unit overall is noisier than our Frigidaire 20 year old model.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com