Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.2
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
4,123
4 Stars
1,853
3 Stars
670
2 Stars
303
1 Star
351
83%of customers recommend this product.
(
5,351 out of
6,458)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
3
Icemaker in door is great
on February 6, 2022
Posted by: Michelle75
from Martinsville Indiana
I purchased this for the icemaker in the door as I thought it would give more room in the freezer. The shelves lack adjustments to store tall interns in the main section
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, February 7, 2022
We truly thank you for taking the time to reach out to us about your refrigerator and are so sorry to hear that while you have enjoyed the ice maker, you have not been pleased with its interior design. This feedback is incredibly valuable to us as we are always looking for ways to improve. We have passed this along to our refrigeration department for further review. Please know that we are always here if you need to reach us or have any questions about the functionality or features of your new refrigerator. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure yet!
on February 6, 2022
Posted by: Doug74
from Central PA
We like the Fridge, however, it has already given us “000” warning and shut off the water and ice feature, which required us to unplug and restart. It also makes more noise than our previous kitchen aid.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, February 7, 2022
We truly appreciate you taking the time to reach out to us with your feedback on your new refrigerator and are so sorry to hear it has provided an error code so soon into its lifespan. We take these types of comments very seriously and have forwarded them along to our refrigeration department for further review. We're glad to know, though, that restarting your refrigerator has resolved this issue. Please know that we are here for you and are happy to assist you with any other questions or concerns you may have. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on February 7, 2022
Posted by: Boymomcook
from Silver Spring, MD
We have moved up to this gentle giant. What a huge upgrade! It is quiet and we love the features. I also love that I can finally see everything in my fridge. We are almost done with the kitchen and I could not be more pleased with all the space available.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Very Nice
on February 24, 2022
Posted by: PuddinTane2
from Maine
Quite nice really. I really like the matte black or Black Slate color. The ice maker inside the door seems like a good idea. Love the long drawer that goes completely from one side to the other. The adjustable half shelf is one of the selling points for me. That being said there is only 2 places to store a gallon of milk…in the door or if the half shelf is pushed back. I do wish there were just a few more choices of shelf or storage placements.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice but "set" temp and "actual" do not match
on February 26, 2022
Posted by: Cool in Tucson
from Tucson
Great looking and spacious fridge. The only negative is the fridge section needs to be set at coldest setting of 34f and easily maintains 38f. It stays at that temp and cycles as expected. Just doesn't match up with digital display. Would not be able to get it any colder than 38 the way it is. Gave it days to balance out with little opening of door. Just wife and I.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Very fragile product
on March 12, 2022
Posted by: Lsgr6686
from Farmington Hills, MI
I don’t why the appliances are so fragile recently. The door handle keep on coming out. I tried to fix multiple times but still result is same.
Completely not happy with the product
Completely not happy with the product
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 17, 2022
Hello - Thanks so much for posting a review on your refrigerator. So sorry to hear that the handle keeps falling off even after fixing it multiple times. You have a wonderful model and we have some great tips and tricks that can help.
Please check out the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779&_ga=2.260788873.583533226.1647272322-59233703.1633559121
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if any questions or concerns come up. Thanks again for the feedback. -Mikayla@GEA
Please check out the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779&_ga=2.260788873.583533226.1647272322-59233703.1633559121
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if any questions or concerns come up. Thanks again for the feedback. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks great but loud and issues already
on March 14, 2022
Posted by: ChrisM1926
from MA
Day after receiving the evap fan in freezer was pulsating every 5-6 seconds, had GE come out and diagnosed faulty logic board. Told me would be 2 weeks to get part and installed it. It arrived 5 days later directly shipped to me so installed it myself. Pulsating fan gone but fridge still runs loud. Ice maker is very loud especially dispensing ice. The fridge looks great and has good use of interior space.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 16, 2022
Hi there, thank you so much for taking the time to leave this review. While we are happy to know that you are satisfied with the look and design of your refrigerator, we are so disappointed to hear that you have continued to have problems with the motherboard and the fan in the freezer. We can definitely imagine your frustration, and we are sorry for this headache.
We do not recommend that you try to complete any kind of repair on your unit without a member of our factory service and repair team present. We can definitely understand the temptation, but attempting to access the refrigerator without the proper tools or training could result in serious injury and/or voiding of your warranty.
If you have any questions, feel free to reach out to our repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Elliot@GEA
We do not recommend that you try to complete any kind of repair on your unit without a member of our factory service and repair team present. We can definitely understand the temptation, but attempting to access the refrigerator without the proper tools or training could result in serious injury and/or voiding of your warranty.
If you have any questions, feel free to reach out to our repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on March 22, 2022
Posted by: watavet
from Bonita Springs, FL
Nosiest refrigerator I have ever owned. It would be nice if the stores that sell this product had them running so you could hear what they sound like.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 23, 2022
Hello- We appreciate your feedback and will be sure to share this with our engineering and design teams. We are so glad to see that you like the appearance and the features. This is a beautiful model refrigerator! Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please review the following link that will explain sounds you will hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.128009164.1361805551.1647881632-1891068205.1646433146&_gac=1.8012678.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.128009164.1361805551.1647881632-1891068205.1646433146&_gac=1.8012678.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com