Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Average customer rating
4.1
(543 Reviews)
Rating breakdown 543 reviews
5 Stars
297
4 Stars
104
3 Stars
64
2 Stars
37
1 Star
41
77%of customers recommend this product.
(
368 out of
480)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Customer Rating
1
Not working a little after a year!
on June 8, 2023
Posted by: Jes707
from California
I’ve only had this refrigerator a little over a year and it is already not cooling properly. But the refrigerator and freezer are running about 10 degrees under the set temperature. I called for service and it will take almost two weeks for an appointment. Of course my food will expire under these conditions.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 9, 2023
Hello - Thank you so much for taking a moment to get in touch and share your experience so far. We're really sorry to hear that the temperatures are not reaching the appropriate levels. That is not what we expect at all from this model.
We're glad to see that you got in touch and scheduled service. Our technicians are definitely going to be able to get this working like new. We do apologize about the wait time for this and appreciate the patience you've shown so far.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
We're glad to see that you got in touch and scheduled service. Our technicians are definitely going to be able to get this working like new. We do apologize about the wait time for this and appreciate the patience you've shown so far.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice
on July 6, 2023
Posted by: Billy84
So far we like the looks and the amount of ice it makes. It is working fine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for one person
on July 9, 2023
Posted by: Kay09
from Woodbridge Virginia
21cuft is just the right size for me. I love the side by side. I can stand and pick what I want from the freezer. The ice maker and water access are definitely a plus for my many drinks of water throughout the day.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Side by side design
on July 13, 2023
Posted by: jenwom
from SC
Love side by side fridge/freezer design and outside door ice/water dispenser. Great storage configuration. I love that new stainless finish is able to accept magnets!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge, expensive.
on July 14, 2023
Posted by: Ruddy_Duck
from San Dimas, CA
The fridge is beautiful and clean and still somewhat empty. The ice maker leaks a little when the fridge door is closed. Weird how when I turn off the water in my sink, the fridge water line bumps, it didn't do that before. I think it's because of the way it was installed, not the fridge. The fridge is quiet except when the ice drops. My other Profile had 5 shelves in the door, this one only has 4. I was able to grab one from my old fridge, so I have 5 again.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
New design
on July 16, 2023
Posted by: Pamla S
from Michigan
Replaced a 17 year old profile fridge
This one was designed so it fits flush with the walls . Doors open unobstructed .
led lighting is nice and bright. Very happy !
led lighting is nice and bright. Very happy !
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great fridge, okay freezer.
on July 21, 2023
Posted by: MartiniMaven16
from NJ
Overall, it’s a good fridge. But the freezer design is poor. The drawers are angled so you can fit almost nothing in them. Really glad I kept my old fridge as well, strictly for the freezer space or I’d never have enough space. I should specify that I did the countertop depth option so it didn’t stick out in my kitchen. The fridge side is great. Lots of space, although I still haven’t figured out what the very bottom slim holder on the door could possibly hold.
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 24, 2023
Hello,
We appreciate your comments on this refrigerator's design. As a member of the GE family, you deserve to have a seamless experience with your appliance, and we apologize if this hasn't happened. Your comments are important to the advancement of our appliances, and we'll make sure our design team sees them.
In the Use and Care manual on pages 10-11, you'll find information about your unit's storage options. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf?_ga=2.83617429.2005783.1690208167-575474648.1665505672
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEA
We appreciate your comments on this refrigerator's design. As a member of the GE family, you deserve to have a seamless experience with your appliance, and we apologize if this hasn't happened. Your comments are important to the advancement of our appliances, and we'll make sure our design team sees them.
In the Use and Care manual on pages 10-11, you'll find information about your unit's storage options. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf?_ga=2.83617429.2005783.1690208167-575474648.1665505672
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 4, 2023
Posted by: moemoney90
Excellent Product. Cooling is quick and enough storage space for someone to store product.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com