Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Average customer rating
4.1
(543 Reviews)
Rating breakdown 543 reviews
5 Stars
297
4 Stars
104
3 Stars
64
2 Stars
37
1 Star
41
77%of customers recommend this product.
(
368 out of
480)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Side-by-Side Counter-Depth Refrigerator
Customer Rating
2
Does the job
on December 3, 2020
Posted by: Casella
from Fort Myers FL
Provided by buyer and apparent a low end product. Minimal space in frig and freezer.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice
on February 8, 2021
Posted by: Marktfrig
from Dublin Ohio
I had to readjust door because delivery person (new home) left one door 1/4 in below other door. Then I found out the door that adjusts when level with other door allowed the roller on the bottom of the door to fall below the hard plastic piece that stops the door from closing while getting things out of the refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 11, 2021
Hi Marktfrig - Thanks for sharing your refrigerator door situation. We're so sorry for any inconvenience you've experienced. If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for making GE Appliances a part of your home! - Sharon@GEA
Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed in the look!
on September 1, 2022
Posted by: wantanewfrig
from Chester, MD
Why did my builder choose a refrigerator with a fingerprint resistant finish and set it between a stainless steel microwave and stainless steel double wall oven when the finishes don’t match.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 16, 2022
Hello,
We're sorry to hear you're not completely satisfied with the look of your new refrigerator. We understand it would be frustrating to not have all your appliances match in your kitchen.
This refrigerator has some great features that we really think you'll enjoy. It has a turbo cool setting, quick ice with easy access, and adjustable shelves including a QuickSpace shelf. We're confident that the more you use this fridge, the more you will love it.
If we can answer any questions you have, please come back, and let us know, as we're always happy to help.
Kacie@GEA
We're sorry to hear you're not completely satisfied with the look of your new refrigerator. We understand it would be frustrating to not have all your appliances match in your kitchen.
This refrigerator has some great features that we really think you'll enjoy. It has a turbo cool setting, quick ice with easy access, and adjustable shelves including a QuickSpace shelf. We're confident that the more you use this fridge, the more you will love it.
If we can answer any questions you have, please come back, and let us know, as we're always happy to help.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great to have side by side again, love it!
on December 3, 2022
Posted by: Lue923
from Toms River NJ
Just had refrigerator delivered today so I cannot honestly have an opinion of this product at this time
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator
on July 20, 2023
Posted by: Cshah
One of the worst refrigerators.
The fridge portion is very small while freezer is occupying huge space
The fridge portion is very small while freezer is occupying huge space
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 21, 2023
Hello,
We're so sorry to hear that you are less impressed with the design of this refrigerator.
We're sure the counter-depth refrigerator design that fits nearly flush with cabinets and counter is sure to look fabulous in your kitchen.
We hope you get many years of enjoyment out of it, and please feel free to reach out with anything you may need.
-Charlie@GEA
We're so sorry to hear that you are less impressed with the design of this refrigerator.
We're sure the counter-depth refrigerator design that fits nearly flush with cabinets and counter is sure to look fabulous in your kitchen.
We hope you get many years of enjoyment out of it, and please feel free to reach out with anything you may need.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Small Freezer
on January 24, 2025
Posted by: Nice but samall
from Florida
The refrigerator is nice looking. Very SMALL freezer.
Features
3
Performance
5
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor dimensions
on May 10, 2025
Posted by: Daleh8sreviews
The side by side refer/freezer dimensions are too small. You have to think about the size of turkey or size of heads of cabbage, since they might not fit. The freezer section is even worse. It came with the new house. Sad to say we’re buying a French door bottom freezer after just 2 years.
Response from geappliances.comBy Jonathon, GE_Appliances, May 12, 2025
We will be forwarding your comments about the dimensions and interior over to our product team to review. This way we can look for potential improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
3
small interior
on June 15, 2025
Posted by: LK12345
bought the GE to replace a Frigidaire side by side. while i would never purchase another Frigidaire side by side, i find the GE interior capacity is dramatically smaller and the shelving is mostly plastic. in my opinion it is not sturdy. i am anticipating that the shelving or tracking will not last over time.
No, I would not recommend this to a friend.
Features
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, June 18, 2025
We value this feedback. Your comments regarding the refrigerator shelves and space are extremely important to us and will be considered by our product design team for review. We recommend referring to pages 10-11 of the owner's manual for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf
https://products-salsify.geappliances.com/image/upload/s--SzIImviA--/a4bc723290f23237aa53d2267af707a40e30ac91.pdf
Written by a customer while visiting geappliances.com