Customer reviews from lg.com
LG - 24.1 Cu. Ft. French Door Refrigerator
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
9
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
5
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator
Customer Rating
1
Worst appliances I have ever owned
on September 7, 2020
Posted by: Tobie20
from Buffalo, NY
Within three years I have had my lg refrigerator, stove and microwave repaired costing me over 1200.00 dollars in service calls. I will never buy another lg product again.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Posted by: FOS1234
from The Woodlands, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] THis french door side by side with large capacity freezer on bottom is a design I will never deviate from. It's perfect for your family with plenty of room in the refrigerator and freezer. We did have a compressor issue but it was repaired at no cost.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Spotvicars
from Chapel Hill, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy with our refrigerator although I wish I had purchased one with more freezer space. This is a quality product, however, and we are pleased with its performance.
Pros: Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Bigfork, MT
Verified Purchase:Yes
Love the appearance, styling and many great functions; however, it stopped making craft ice after just one month. This is apparently a recurring problem and LG should have a fix.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great looking refrigerator with excellent features
on September 8, 2022
Posted by: Brherman
from Bothell WA
Verified Purchase:Yes
LG is the way to go for your appliances. Our Refrigerator purchase was streamless. LG had stock and delivery was also very professional and timeless.
Best bang for the buck!
Best bang for the buck!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Monamadre
from Atlanta ga
Verified Purchase:Yes
I bought this a month ago but it too several weeks to get the order right through a third party vendor . The fridge is nice but smaller
The vegetable tray at bottom is hard to pull out
The shelf space on side is smaller than expected . I like the ice and water feature and double freezer but haven’t figured out how to use it yet .
As empty nesters we definitely like the smaller space
The vegetable tray at bottom is hard to pull out
The shelf space on side is smaller than expected . I like the ice and water feature and double freezer but haven’t figured out how to use it yet .
As empty nesters we definitely like the smaller space
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jmolle2
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over the 5 years I had this refrigerator, I’ve had to replace the compressor 3 times. I will never buy another LG appliance.
Quality
1
Features
3
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Thank you for bringing this issue to our attention. Please don't hesitate to reach out to us if you're in need of some assistance to set up a service appointment so that we can get this issue resolved for you. ~Tanisha
Written by a customer while visiting lg.com