Customer reviews from otterbox.com
OtterBox - Symmetry Series Graphics Case for Samsung Galaxy S7 Cell Phones - Gumballs
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
58
4 Stars
18
3 Stars
4
2 Stars
6
1 Star
1
92%of customers recommend this product.
(
74 out of
80)
Customer Reviews for OtterBox - Symmetry Series Graphics Case for Samsung Galaxy S7 Cell Phones - Gumballs
Posted by: Lisa
Verified Purchase:Yes
This Otterbox is not what I was expecting at all. It is very small, offers no screen protection at all, and I cannot imagine it would offer much protection of the phone if dropped. It is not the fault of the company, it is mine for expecting it to be like the others I have purchased and not realizing it is not. I do not imagine I will use it very long.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 19, 2018
Dear Lisa,
We apologize that this Symmetry series wasn't exactly what you were expecting to cover your Galaxy S7! We don't want to assume, but from the details in your review, it sounds like you were originally looking for the Defender series. The Defender does come with an integrated screen protector and incorporates a multi-layer design. Feel free to check it out via the link below, and if you have any further questions, please don't hesitate to call our playful Otters at 1-855-688-7269. They'll take the plunge to help out!
https://www.otterbox.com/en-us/galaxy-s7/defender-series-case/sam2-galaxy-s7.html?dwvar_sam2-galaxy-s7_color=20#start=4
Cheers,
OtterBox Customer Service Team
We apologize that this Symmetry series wasn't exactly what you were expecting to cover your Galaxy S7! We don't want to assume, but from the details in your review, it sounds like you were originally looking for the Defender series. The Defender does come with an integrated screen protector and incorporates a multi-layer design. Feel free to check it out via the link below, and if you have any further questions, please don't hesitate to call our playful Otters at 1-855-688-7269. They'll take the plunge to help out!
https://www.otterbox.com/en-us/galaxy-s7/defender-series-case/sam2-galaxy-s7.html?dwvar_sam2-galaxy-s7_color=20#start=4
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rikki knotts
Verified Purchase:Yes
I love the look but I don't like that it doesn't latch onto surfaces like the defender series does. It slides around on my desk at work. It is so cute and does not make my phone bulky. It fits perfectly with the Yooki full screen cover. There was a little bit of bubbling but it smoothed out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BVM1966
Verified Purchase:Yes
Very sturdy for protection, yet the buttons are easy to use. I just love this case! Wish they had more designs to choose from. I would get several and swap them out!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LisaMH328
Verified Purchase:Yes
I had the Symmetry case for my Galaxy S5, and loved it so much, I had to have the same case for my new Galaxy S7. The case is protective, and slim. I prefer the Symmetry, because it has less rubber on the surrounding edges, which makes it easier to pull out of a pocket. It is very similar to the Commuter, but is good for someone who would like the rubber and plastic combined into one easy case. Overall, it is a wonderful case. Simple, not bulky, protective, and comes in multiple colors/designs to choose from.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lilred
Verified Purchase:Yes
Bought the symmetry in the "green diamond" first really loved it, but the green bumper was impossible to keep clean so bought the "graffiti". I wish it came up on the front just a bit more - the glass screen save I bought doesn't come flush, so there is a gap between the two.
Written by a customer while visiting otterbox.com
Posted by: talie23
Verified Purchase:Yes
The case is beautiful and it is bright. Also it arrived really fast , which I really like. Also the picture matches the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lynne
Verified Purchase:Yes
I won't buy anything but an Otter Box. Saved my phone so many times, I can't even count. This style is slim, not bulky, but enough to protect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: swarner531
Verified Purchase:Yes
I have purchased the symmetry series in the past. Love these cases. Thin but still protective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com