Customer Reviews for Whirlpool - 4.2 Cu. Ft. 12-Cycle High-Efficiency Front Load Washer
Customer Rating
5
Amazing Water Removal
on June 19, 2017
Posted by: Anonymous
from Pittsburgh, PA
[This review was collected as part of a promotion.] I love this washer. In particular, I love how dry clothes come out of it. Items that I once would have needed to throw in dryer are practically dry. Maybe that is why my towels seems fluffier when they finally come out of my old dryer.All the bells & whistles were initially a little intimidating, but the instructions booklet makes it all so clear. After a couple of uses, I now feel like an expert.
I purchased two washers. They are extremely loud. I had a service technician in my home servicing another appliance who asked what the noise was. He walked into the laundry room and couldn't believe how loud the washers were. I called to schedule a service appointment because of the sounds they were making and the service Rep wouldn't even schedule a service call. Rep "Barbara" said that is just the way they are made. Nothing wrong. Really? If your pastime is going to the airport to listen to the jets taking off, you are going to love this machine.
I bought this machine with intention being American and to promote American Product but regretted about performance. It operates with loud sound like a jet aroplane.I would not recommend to any one.
Purchased on Feb. 3 and delivered on Feb. 6. Clothes seemed to come out extremely wet and of course took a long time to dry. Factory service came out and found that too much soap was dispensing because of incorrect water softness. Did the drain and spin numerous times but over two weeks clothes still coming out wet. Called factory service again. They came out, ran diagnostic test, called someone who authorized a computer replacement - spin cycle not spinning properly. This should not happen with new machine - apparently is a problem with this particular model. Hopefully will be fixed with third trip from factory service after part which had to be ordered comes in.
[This review was collected as part of a promotion.] Also have a Whirlpool Duet I bought 13 years ago.great machines. Like all the options including ability to add garments after the machine begins.
This is the worst front load washer ever. It is loud on start, loud on spin, loud on drain. I'm so disappointed. And as you know this washer is not cheap. I owned a whirlpool Duet prior. I loved it. You never heard it. I've had two different repair tech say this is the way they sound today. They have no sound insulation! I hate to put the washer on while I'm home. They are going to try and replace drain mechanism. But that is only part of the problem. One tech blamed the government for telling manufacturers to make washers with lighter materials?! I would welcome a regional manager to come listen to this machine. Or how about the engineers!