Customer reviews from Samsung US
Samsung - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.9
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
89
4 Stars
11
3 Stars
0
2 Stars
0
1 Star
1
99%of customers recommend this product.
(
97 out of
98)
Customer Reviews for Samsung - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
4
UHD 4K HU9000 Series Smart TV - 65” Class
on July 22, 2014
Posted by: JohnAWP300
from El Reno, OK, USA
Some of the features need to be done better.
The motion feature needs a lot of work and voice commands needs some work too.
Most of the time motion won't work.
The voice command needs to under stand what you are saying better, I speak load and clear
but it still doesn't work all the time.
But for the most part this UHD TV has the best picture I have ever seen.
The motion feature needs a lot of work and voice commands needs some work too.
Most of the time motion won't work.
The voice command needs to under stand what you are saying better, I speak load and clear
but it still doesn't work all the time.
But for the most part this UHD TV has the best picture I have ever seen.
Pros: Built-in speakers, Bright display, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performer
on October 28, 2014
Posted by: RB6995
from Apple Valley,CA
Expertise:Expert
Excellent picture life like color and clarity. I been looking at differant brands some claim to have better features, but they lack the deep black and whites. which makes the picture pop.
Pros: Bright display, Realistic color
Cons: not cheap
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best Picture Quality Ever
on April 21, 2014
Posted by: MDTV4K
Expertise:Expert
After try the competition for 2 weeks this TV is mind blowing, the quality of bluray and cable is amazing 4K like, just imaging what it would be real 4K. The curve it makes a difference, trust me I had the flat screen UN9000 and is not close in image quality.
Pros: Design, colors, quality picture, light, smart remote control.
Cons; 1) The passive 3D is outdated technology for 4K TVs, perhaps it was good for 1080P, but please Samsung passive glasses are you serious? The imaging of 3D is way too dimm and the flicker really bad, so I'll sell my 3D movies, anyway I watch 98% bluray and cable.
2) Anynet+ compatibility issues changing the hdmi port to SAT/Cable that is not in use, I Google it and this problem has been going on for 2 years for all the folks with A/V receivers and not update in the firmware from Samsung, so I don't expect any update firmware soon and not I can't turn it off Anynet because I need ARC hdmi for my A/V
3) Been my first Samsung the blue UI cover the whole screen not good, UI should cover half of the screen so we can see adjustments.
2) Anynet+ compatibility issues changing the hdmi port to SAT/Cable that is not in use, I Google it and this problem has been going on for 2 years for all the folks with A/V receivers and not update in the firmware from Samsung, so I don't expect any update firmware soon and not I can't turn it off Anynet because I need ARC hdmi for my A/V
3) Been my first Samsung the blue UI cover the whole screen not good, UI should cover half of the screen so we can see adjustments.
Pros: Bright display, Realistic color, Lightweight, design
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new experience
on June 28, 2014
Posted by: davenavigator
The TV is extraordinary. I do enjoy watching everything that is broadcast in HD and up-scaled.
The upgrade notification comes on screen for a few seconds and disappears which is difficult to understand. Also it won't link to mu iPhone or iPad for some reason. Maybe that's me.
Your design engineers should be proud of creating such an extraordinary and amazing product.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture, intuitive features!
on February 3, 2015
Posted by: TVaficionados
from Detroit, MI
Expertise:Expert
The picture on this panel is amazing. The upscaling to 4K is definitely noticeable. The motion controller takes some getting used to but when you have it you will never want to go back! Setup was a breeze and it automatically set up to talk to my Samsung blu-Ray player and Comcast X1 cable system. No manual programming of remotes! Purchased with the sound bar, and recommend connecting the sound bar via optical or HDMI, printed directions for connecting are lacking-you tube was helpful. The wireless tv-to-sound bar connection seemed to lag ever so slightly. Sound bar is nice but NOT a must, the internal speakers sound great. When I purchased, Samsung was running a promotion to get the hard drive with 10 UHD movies - wish they would have put at least one 3D movie on the drive... overall this TV is amazing, and was the talk of my Super Bowl party. Highly recommend.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, easy setup
Cons: pricy..., need to research 2 know differences fm 8700 series
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Technology
on December 29, 2014
Posted by: NCDEADEYE
from South Carolina, USA
Expertise:Intermediate
I just bought a 9000 TV and sound bar. This was the most I paid for a system like this. We made the decision because we wanted a TV's with technology that would last a few years. The problem is the technical support is not their yet.
I wanted to use one remote for all functions. Doesn't seem like tough request! I found out that the sound bar needed two cables (HDMI and fiber optic) if you want to control it with one remote. Then the cable TV box is another issue. Even the store geeks couldn't fix that issue and blamed Samsung's poor support for different systems. The experts have trouble fixing simple issues that I thought the technology was way beyond.......
Yes, the picture is nice but using 4 remotes to access the features is ridiculous. Lots of nice pictures out there for a lot less money. I do not agree with the terms and conditions but would like to submit anyway.
I wanted to use one remote for all functions. Doesn't seem like tough request! I found out that the sound bar needed two cables (HDMI and fiber optic) if you want to control it with one remote. Then the cable TV box is another issue. Even the store geeks couldn't fix that issue and blamed Samsung's poor support for different systems. The experts have trouble fixing simple issues that I thought the technology was way beyond.......
Yes, the picture is nice but using 4 remotes to access the features is ridiculous. Lots of nice pictures out there for a lot less money. I do not agree with the terms and conditions but would like to submit anyway.
Cons: Did not meet expectations, technology not their yet.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Need emprove little bit
on August 4, 2014
Posted by: Albert68
from Raleigh, NC
Expertise:Beginner
Just bought the TV, and got constant problem with camera and microphone. System saing camera and mic not connected...nometter camera out or in.
Also, Skype most of time stocking...just freezing on loading mode.
Also, Skype most of time stocking...just freezing on loading mode.
And, abt Samsung apps, I wona cry...or use dirty language! Its extremly not enough! Why no possible add Android Market app, to download that apps what I really necessary?
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV but ....
on February 12, 2015
Posted by: JB34100
Great TV, but I am primarily an apple user, thus my iPhone 6 and the Smartview 2.0 app does want to talk to each other. The app shutdown and just doesn't connect. The two companies need to talk.
Haven't hooked up my Apple TV yet, we shall see
Haven't hooked up my Apple TV yet, we shall see
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US