Had for about a year, and now having to replace screen a second time. the screen replacement is almost half the cost of new laptop! love all the features though! especially the active pen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Not a good buy
on April 4, 2018
Posted by: briana1317
I'm a student so I use this laptop frequently and the battery life is decent, but everything else is horrible. The detachable keyboard and mouse don't work half the time. I'll be typing and look back at a word and realize it didn't type half the letters I pushed. My mouse is the most annoying part. It is horrible at highlighting things, such as to copy and paste, it doesn't click when I want it to most of the time, and it does click when I don't want it to. Also, the charger for this laptop is a funky shape and it died on me within 6 months of getting the laptop so it took forever for my school to get one from Lenovo to replace it because it wasn't one of the regular Lenovo chargers. The touch screen is cool, but it won't let you click on certain things and it's not ideal for schoolwork when the mouse itself won't work so I've had quite a frustrating time with this laptop. ITS said the keyboard and mouse constantly need updates, but each update, it gets worse. I honestly hate this laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, May 10, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We are sorry for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. If you need assistance with Lenovo Vantage, please use the link below:
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!