Customer reviews from lg.com
LG - 43" Class (42.7" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.5
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
91
4 Stars
24
3 Stars
3
2 Stars
2
1 Star
7
91%of customers recommend this product.
(
111 out of
122)
Customer Reviews for LG - 43" Class (42.7" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Posted by: DACat
from Knoxville
Verified Purchase:Yes
[This review was collected as part of a promotion.] This tv works great, its hike screen and menu are easy to navigate. Internal speakers sound great and picture is large and clear
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
great tv
on June 10, 2018
Posted by: mckenna797
[This review was collected as part of a promotion.] we have had this TV for almost 2 years now and it is still working great, great Picture, very good sound
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LG 43” lasted only 11 months
on July 28, 2019
Posted by: John Garza
from Texas
After the 11 month TV screen turned bluish like a setting was set to cold not warm screen but after re set it to factory setting still was blue I guess all LG products have a expiration date after manufacture warranty expires
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Chris, Customer Service, July 29, 2019
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Customer Rating
3
Limited Capabilities
on December 21, 2017
Posted by: Rdcatman
from Syracuse, NY
[This review was collected as part of a promotion.] I actually have a 49UH6090
*You can not download any software to this TV, even for adding a keyboard or to connect some other device.
* Not able to add apps.
* Too small of a memory
* not enough USB ports
Otherwise it is a good TV
*You can not download any software to this TV, even for adding a keyboard or to connect some other device.
* Not able to add apps.
* Too small of a memory
* not enough USB ports
Otherwise it is a good TV
Pros: Style/Design, Performance
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great TV, but difficult setup
on February 4, 2017
Posted by: Edward S
from Detroit, MI, United States
[This review was collected as part of a promotion.] I really like this TV; however, setting up the color was difficult. Setting up the color isn't as intuitive as other TVs. I didn't want to pay for a professional, and after several days of trying to set it up, I downloaded a free HDTV color settings wizard online and programmed it that way. It's still not perfect, but it's better than what came out of the box. That's my only complaint about this TV.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
So many features that you can enjoy.
on March 4, 2017
Posted by: Bangle
from Alabama, United States
[This review was collected as part of a promotion.] I bought this model last year and I am not regretting. The features are useful. It functions very well! I highly recommend this product to anyone who wishes to buy a new tv. You will enjoy watching as much as I do.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Picture
on February 1, 2017
Posted by: TLFMan
from Louisville, KY, United States
[This review was collected as part of a promotion.] This has a excellent picture, so clear and crisp! Has the 4K display with HDR.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Freezes and lags
on November 24, 2017
Posted by: SammyC
from Mansfield, PA, United States
Second day of using it, won’t let me watch anything on hulu. Played a game and it lagged. Was watching Netflix then all of the sudden the picture would freeze but the sound kept playing. But our other tv in the house is having no issues so it’s not the internet connection. Very disappointed.
Pros: Quality
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy Chris, Customer Service, December 14, 2017
If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP
Written by a customer while visiting lg.com