Customer Reviews for JennAir - 25 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel
Customer Rating
2
Dissspointing warranty replacement
on January 3, 2026
Posted by: CEG-ii
from Houston, TX
Length of ownership:3 months
[This review was collected as part of a promotion.] Less expensive replacement for higher cost original product. Icemaker water refill cycle could wake the dead. More shiny plastic and less metal.
[This review was collected as part of a promotion.] I bought this 18 months ago and already it has had problems. One of which was not resolved even though I had warranty.
[This review was collected as part of a promotion.] This came installed by our builder was a little skeptical about food storage at first but this refrigerator holds a lot
[This review was collected as part of a promotion.] Bought jet air built in in June, was installed November 22. Funny no name plate on outside to say it’s a Jenair. Inside looks nice, very mellow colors. It doesn’t have a clear covered top for side shelf for like butter. The little suction cup to keep veggies crisper will not stick to the walls not sure why, get no suction because it’s to cold? Frustrating. The other thing I noticed it rattles sometimes and the water and ice maker make loud noise doing that. My old Kitchen Aid did not make those loud noises. Also I thought that the outside stainless steel was not supposed to leave marks it does.
[This review was collected as part of a promotion.] Our old fridge died suddenly and we were desperate for a replacement. The only local option available at the time was this fridge and we really lucked out. It works flawlessly and we really like the dark interior with the bright lights.