Customer reviews from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average customer rating
4.3
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
368
4 Stars
73
3 Stars
25
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
400 out of
466)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Customer Rating
4
Great for category
on December 16, 2024
Posted by: Al11
[This review was collected as part of a promotion.] I have a lot of cooling issues but it greay spacing.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Compressor
on May 19, 2025
Posted by: LukeWarm
LFX31945ST that no longer seems to cool. The refrigerator seemed to work fine until recently when I noticed that the refrigerator was not maintaining a safe temperature. Regardless of set temperature the refrigerator cools to 48 degrees and the freezer gets down to 17 degrees. I suspect this is due to the faulty compressor design that I have since read so
much about. I did call one repair service that indicated repair would cost nearly as much as a new unit. I’m wondering if there are any cost effective options at this point. Currently looking for reliable replacement.
much about. I did call one repair service that indicated repair would cost nearly as much as a new unit. I’m wondering if there are any cost effective options at this point. Currently looking for reliable replacement.
In general, have been mostly pleased until recently.
Several of the drawer rollers have broken over the years. The rollers seem to be a major design failure just behind the compressor.
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy LG Digital Care Team, May 22, 2025
Hey there! We appreciate you letting us know about what's happening with your LG refrigerator. Our goal is to keep your fridge cool and operational, so you can store all the food you want and keep it at a cool temperature. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversations with the technician regarding the parts you need. We're ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
12 out of
12)
Features
4.9
Quality
4.8
Value
4.5