Customer reviews from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average customer rating
4.3
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
368
4 Stars
73
3 Stars
25
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
400 out of
466)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Posted by: Teah
from Brunswick, NE
Verified Purchase:Yes
Have had this refrigerator for 8 years and has been great the entire time!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 22, 2023
Hi! We're pleased to hear that you've been extremely happy with your 31 cu. ft. 3-Door French Door Refrigerator for the past 8 years! We appreciate you taking the time to post your review, highlighting the quality and workmanship present in your LFX31945ST model refrigerator! We hope you continue to enjoy your kitchen experience with your LG fridge. Should you ever need support, don't hesitate to reach out to us at (800) 243 -0000 from Mon. to Sun. 8AM – 9PM EST. ^Chris
Written by a customer while visiting lg.com
Customer Rating
4
Nice refrigerator with features that we were looki
on April 4, 2023
Posted by: Ccb123
from Lake Elsinore Ca
Verified Purchase:Yes
We've had this for a few years now and it is a very good refrigerator that suits the needs of our kitchen
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 5, 2023
We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Daniel Spaniel
from Palm Harbor, Florida
Verified Purchase:Yes
We bought our refrigerator nine years ago and it still has all the features and great quality that you could ask for! The right french door features a unique departure compartment for items you regularly use, so no need to open the entire inner area! Fantastic new technology compressor replaced under warranty a few months ago. That’s almost ten years of trouble free life! We’re looking forward to another ten years! Great ice maker and purified water dispenser on left door. HUGE freezer with three pull out drawers! Great beeper to remind you to “shut the f. door” completely! Remote diagnosis of problems, now that’s practical AI worth having. Highly recommended!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 5, 2023
It's great to hear that you had a positive experience with your LG 31 cu. ft. Super Capacity 3-Door French Door Refrigerator w/Door-in-Door®, model LFX31945ST. Your many positive comments are really appreciated, and we thank you for taking time out to make them. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your cooling needs. Again, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: CincyMom
from Cincinnati OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this years ago and love all the features. I had a warranty issue that was repaired. I really like the durable reinforced plastic drawers. Good quality. And the layout.
Pros: Quality, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Fridgeguy2
from ERIE
Verified Purchase:Yes
Second LG fridge love it wish it had freezer ice but other then that soils
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kimyen
from California
Verified Purchase:Yes
I want to review less than 1 star if I could. They're rude and very bad service.
Pros: Features/Settings
Quality
1
Features
1
Value
1
Response from lg.comBy Tanisha, social/LG, June 8, 2023
We understand why you feel this way, As consumers' ourselves this would be very frustrating. However, We would like to add a different perspective and offer our apologies for the rudeness that you experienced at our Customer Service. Please contact us again and allow us to get it right the second time around. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~ Tanisha
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~ Tanisha
Written by a customer while visiting lg.com
Posted by: Boys mom4
from New Orleans
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased a Lg French Doors refrigerator. It will be 10 years I been having my refrigerator. I only had to replace my freezer fan. It’s still going strong
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Rita, Social/LG, June 23, 2023
Hello! We want to say a great..big..thank you for your committed support of the LG Brand, as we work hard to meet our customers expectations by improving our products and services daily. We're always here to help you with any questions or concerns. ~Rita
Written by a customer while visiting lg.com
Posted by: JoeFJames
from Topeka , Ks
Verified Purchase:Yes
Bought this 10 years ago and compressor went out at 9 yrs and 11 months and they paid for a new one. Had to pay for labor be well worth it than buying a new one.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 16, 2023
Hi, Joe! Thanks for the review! We're glad everything's back to normal after your repair, and we appreciate your understanding. Be sure to let us know if you ever need help again! ^Ian
Written by a customer while visiting lg.com