Customer reviews from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average customer rating
4.3
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
368
4 Stars
73
3 Stars
25
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
400 out of
466)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Posted by: Light on Front Door
from Copperas Cove, Tx
Verified Purchase:Yes
This refrigerator should have a light on the front where the water and ice is dispensed so you can see what you are getting., You can't read it after dark unless you turn a big light on.
Pros: Style/Design
Quality
3
Features
3
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Luis80
from Houston,Tx
Verified Purchase:Yes
I got home to find my refrigerator not cooling at old and after following the directions online and with phone support, I was able to troubleshoot and fix the problem! It was simple great support
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very nice refrigerator!! It has plenty of storage!
on October 4, 2022
Posted by: DHeavner
from Las Cruces, New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the refrigerator for about a month. The storage it great and the extra ice maker is wonderful!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Valued Customer
from Salem
Verified Purchase:Yes
[This review was collected as part of a promotion.] Functionality was great until the compressor failed, a common occurrence on these earlier models. Since outside the warranty there was no support from LG.
Pros: Features/Settings
Quality
2
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Bren48
from Pennsylvania
Verified Purchase:Yes
I bought this in June and love all the features on the refrigerator, especially the double door making it easy to remove milk and other items used often. However, my bottom freezer ice maker is not working. I have ice in the top ice maker and water in the door. So, no, it's not my water pressure. It was on for several days and I turned it off as it was getting very full. It would not come back on. I did all of the reset things and nothing. A few days later it started back up. Again, when it was full I shut it off, now it isn't making ice any more. Waiting for the repairman next week. I do believe there is a big problem with the freezer compartment ice makers.
Pros: Style/Design
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Breaks down every 2 years and LG support isnt good
on October 25, 2022
Posted by: KapilGore
from California
Verified Purchase:Yes
Refrigerator stops cooling every 2 years starting year 5, gets fixed by LG technician and keep breaking.
Pros: ease of use, Style/Design
Quality
1
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 26, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Carol Ann Germond
from Orlando, Fl
Verified Purchase:Yes
We had our refrigerator repaired by a LG repairman. He did a great job. The billing was all messed up. I was o. The phone for about an hour. Finally got it resolved. LG rep said he made a mistake.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: UnhappyCustomer40
from New Jersey
Verified Purchase:Yes
Refrigerator is 8 years ago and has had: Main board replaced, compressor replaced, evaporator replaced and air dryer replaxed. Buy ANY brand but LG!
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 19, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com