Customer reviews from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average customer rating
4.3
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
368
4 Stars
73
3 Stars
25
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
400 out of
466)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Posted by: PAILYjames
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this product ( refrigerator) around 9 years
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lenny52
from VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] very disappointed. Nobody wants to work on it..I have been in touch with LG.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 14, 2021
We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MollyOH
from Powell,OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this french door fridge and water and ice dispenser is perfect!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Babken
from Los Angeles CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased 5 years ago, except the ice maker I have no complaine
Written by a customer while visiting lg.com
Posted by: Mom31765
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG French door 2013 refrigerator stopped cooling. The technician arrived on time and replaced the compressor which was under warranty. The service charge was reasonable. I am happy with the service support I received from LG’s technician.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Eric of Round Rock
from Round Rock
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our refrigerator stopped working before New Year’s Day. We noticed the food not cold and that that the ice maker wasn’t producing ice. The compressor went out and had to be replaced.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MissleBird
from Dayton, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feature wise this is an outstanding refrigerator that I do not believe can be matched today. The door in a door, 2 shelves plus the main capacity in the freezer, and soda can drawer in the main refrigerator cannot be beat. I especially like the ice maker is in the door, and does not take any shelf space away. Great features that I do not think can be found today.
However, we have had issues with the unit frosting up and requiring servcie calls. That is why the 4 star and not a 5 star rating.
However, we have had issues with the unit frosting up and requiring servcie calls. That is why the 4 star and not a 5 star rating.
Pros: Features/Settings
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Marti22
from Burbank, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my fridge some nine years ago and I'm enjoying it... Spacious, stylish quiet and bright!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com