Customer reviews from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average customer rating
4.3
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
368
4 Stars
73
3 Stars
25
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
400 out of
466)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Posted by: PWRBER1
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this appliance several years ago and have loved it.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: kathy519
from Garland , TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was one of my favorite refrigs. It was big and spacing and had three doors. It had a freezer and the bottom which I loved. After 7 years the compressor went out. It was very costly to repair even with LG replacing the compressor. I didn't repair it, but got another one.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Anonymous
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are owning this for the past 7+ years and have had no issues so far till the past month. But apart from that, it is a good size and we used every inch of its space. Dramatically the refrigerator ran with no issues with that amount of load. Glad I picked LG for our appliances at our home.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Poppacase
from Fort Worth, TX.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleasant experience. My repairman, Michael, was very knowledgeable and courteous. He did a very professional job andI enjoyed talking with him while he was here.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Darnoc55
from Boise, ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this over 7 years ago and it’s been great. The compressor went out recently but it was warranted. Hopefully it works as well as it did.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Mauriceswife
from Reno NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had my fridge for 9 years until the compressor died. I contacted LG and they said that their technician could fix it. I had to pay $125 for the service then about $250 in labor. ( not free) and it is under warranty still. I called and LG said a tech the compressor was on back order. So they don't know when it may be fixed. I was told this happens a lot.
Pros: Style/Design
Quality
4
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: gnvaz
from Orlando, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a problem with my LG refrigerator compressor.
I did call the consumer service and explained my problem.
they asked for my serial number and discovered that my 10 year warranty was still valid.
I did receive the compressor and parts needed to replace the old one.
Now I have a new refrigerator at my home.
I did call the consumer service and explained my problem.
they asked for my serial number and discovered that my 10 year warranty was still valid.
I did receive the compressor and parts needed to replace the old one.
Now I have a new refrigerator at my home.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: paily
from philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] i brought this product 9 years ago , now there is no cooling
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com