Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
38
4 Stars
12
3 Stars
6
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
51 out of
57)
Customer Reviews for KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Customer Rating
1
Installation parts not included and do not exist.
on June 2, 2023
Posted by: Clint S
from Pensacola
Bought this Hood a year before installation went to install it and the upper and lower horizontal brackets are missing which are required for installation KitchenAid themselves cannot find the part, no where online shows the parts. Only in the manual that came with the hood shows a diagram of the mount that I need, we cannot find anyone that can locate this part
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 5, 2023
Thank you for sharing your experience with us, Clint S. We apologize for the concerns that you are experiencing with your Vent Hood and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 337159.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice unit, meets the marketing claims well.
on November 6, 2023
Posted by: CCarfagn
from North Bay, ON
[This review was collected as part of a promotion.] We find our island hood meets our expectations in most ways. The design is very nice and fits well with our decor. Sound levels and suction are good and as expected for a premium brand. Features are also very good, we especially like the automatic feature that turns the fan on when it senses heat from below. One little gripe is that the control panel doesn't have backlighting so if you are in a dim kitchen, finding the buttons you want to push on the panel to turn on the light or the fan can be frustrating. A low level backlight that is on constantly would be helpful.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com