Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
38
4 Stars
12
3 Stars
6
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
51 out of
57)
Customer Reviews for KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Customer Rating
5
Great features
on September 17, 2019
Posted by: Lulie1958
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I bought a month ago and had been use it. I love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use and has bright lights. Love it.
on October 15, 2019
Posted by: AMI75
from Lisbon Connecticut
Gender:Female
[This review was collected as part of a promotion.] I never had a island hood before. I really happy with this model. I also get a lot of compliments on the style.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Dave
on January 21, 2020
Posted by: Dave1947
from Nebraska
I just purchased the hood. Short screws for the install. Called customer service, got the run around for serial #. Shouldn't need the serial number to send screws. If the product would have been packaged accurately I wouldn't be short. Now have to get the serial # and call back again, wait in line for next available representative to help me. Shouldn't be that tough to fix your packaging screw up. I need 5 screws to complete the install. Happy with the product, extremely unhappy with the customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
GREAT FEAFTURES
on July 1, 2020
Posted by: Anna20
from corpus christi, tx
[This review was collected as part of a promotion.] LOVE THE HOOD ALL THREE SPEED AND QUITE WHEN IT IS ON,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great looking, extremely difficult to get serviced
on November 17, 2020
Posted by: Neil Bynum
from Marysville, Ca
We purchased in early 2019 after install worked fine for about a year. luckily we had the extended warranty. the hood front panel sometimes goes completely out and nothing works, sometimes just the lights. A tech came to look at it and put some dielectric grease on the connector between the front panel and the wiring harness. this help for about 2 wks and it started happening again. We called the issue back in and now NO SERVICE provider in the area services range hoods. Finally had to get my own provider who came out and said most likely will have to replace the wiring harness, front panel display controller board, or the entire wiring from front to the various components. It is a good thing i had the warranty as they just (after 5months of back and forth) paid back in full for the hood. NOW i need another one to replace this one. this model looks great and goes well with the other kitchen appliances we have. I am considering getting the same model but i have some serious reservations.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent product
on December 24, 2020
Posted by: Echo
from Toronto
[This review was collected as part of a promotion.] I bought this in August arrived few weeks late but it was a worth a wait. Love the lights, auto fan shut off,different fan speed. Elevated the look of my kitchen. Very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice Unit but Lacking Trim
on June 2, 2021
Posted by: willh323
from AR
Happy with the unit except for the black plastic clips(really, couldn't make them out of stainless?) & no trim for the upper vent covers. Screws are showing. Otherwise good unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and looks.
on February 13, 2022
Posted by: dlp90731
from San Pedro Ca
[This review was collected as part of a promotion.] We bought this last year and are glad we did. Thanks KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com