Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
2
Leaks water from the ice maker.
on January 11, 2023
Posted by: Leaky ice machine
from Virginia
[This review was collected as part of a promotion.] I love our new refrigerator. Except for the fact that the ice machine constantly freezes up and ends up leaking water down through the opening which drips into every drawer below, causing ice buildup and a mess on the floor. Every time I clean it out like it states online it happens again within two weeks.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 13, 2023
Thank you for sharing your experience with us, Leaky ice machine. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful fridge
on January 17, 2023
Posted by: TCB. One
from Sparks, NV
[This review was collected as part of a promotion.] This was a warranty replacement. So far, very nice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Refrigerato
on January 17, 2023
Posted by: Shoshone Woman
from Glendale, AZ
[This review was collected as part of a promotion.] Good, solid refrigerator. Holds a lot of food. Easy to keep clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Overall we like the design but quality is lacking
on January 21, 2023
Posted by: BB345
from Madison, Al
[This review was collected as part of a promotion.] We like the design of the frig but the quality is lacking. The cheese drawer doesn't always close so we have to check. The ice maker stopped working after six months, it is getting repaired under warranty. The water pump is really loud. It is so loud you cannot have a conversation when filling your cup. This is an expensive frig but the quality does not match the cost.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 25, 2023
Thank you for sharing your experience with us, BB345. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay away
on January 22, 2023
Posted by: Vanna
from Toronto
Do not buy this fridge. Bought it and had nothing but problems. Screen stopped working after first month. Then ice maker would stop. Would leak at random times. Now it no longer stays cold. I
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Super storage and great style.
on January 25, 2023
Posted by: Tanakii
from White Lake MI
[This review was collected as part of a promotion.] I have had this model for 6 years and love it. I especially appreciate the space when entertaining and the separate drawers one of which has its own temp selections.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good but could be better
on January 25, 2023
Posted by: TC78249
from San Antonio
[This review was collected as part of a promotion.] The fridge is great offering good storage and organization. I like the fridge drawers for drinks and produce so you don’t have to open the main doors. The freezer drawer also has really good organization with two inner drawers. The downside on this model is the ice maker in the fridge door. It constantly drips from the dispenser. I’ve lowered the temp and dumped the bin every other week as recommended but it still drips.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great frodgge
on January 25, 2023
Posted by: Replaced Frigidaire
from Neosho, Missouri
[This review was collected as part of a promotion.] Great looking fridge, lots of spaces for everything.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com