Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
3
Large storage area
on September 27, 2022
Posted by: Ron40
from Winnipeg Manitoba
[This review was collected as part of a promotion.] Bought brand new and after 3 years it stopped cooling and making ice. Disappointing when paying so much for this fridge and expected better from kitchen Aid. This is my second kitchen Aid fridge and that one had problems after 4 years. Ice maker stopped working.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not spend money
on October 2, 2022
Posted by: Samarkh
from Windsor,ON
I purchased this fridge and waited 8 month after 8 month of wait, We received it and went on vacation. I came back and I notice that there was water under the drawers and the water and ice tasted bad I called Kitchen aid they sent a technician that it was obvious that he was guessing the problem he said it is from the thermostat !! and the bad taste of the water was from the filter even if it is a new fridge !! so do not waste your money even that it is a huge good looking fridge
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so good lol
on October 4, 2022
Posted by: ? What is a nickname ?
[This review was collected as part of a promotion.] Wonderful layout inside.
Lil loud when it does its fridge thing...
Lil loud when it does its fridge thing...
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great but..
on October 5, 2022
Posted by: Aj319
from Orlando
[This review was collected as part of a promotion.] This was brand new when we moved in. No issues for several months. Now the ice maker won't work. We've done everything suggested in the manual. Even lost power for 3 days. Nothing. Everything else works fine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Fridge
on October 10, 2022
Posted by: BDH1
from Kelowna, BC
[This review was collected as part of a promotion.] Fantastic fridge with lots of room good lighting and great features. Plus it looks fantastic in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I love the produce and the deli drawers.
on October 16, 2022
Posted by: Sunset@
from St. Albert AB
[This review was collected as part of a promotion.] We bought this Kitchen Aid fridge just recently. Our LG quit after only 5 years. The Kitchen Aid Keeps things fresh and has a great ice maker. The best one I’ve seen. Inside has adequate space more than we need and the freezer has compartments that are nice and hold more than you would think. If you are looking for a great fridge this is it. You won’t be dissatisfied.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Looks amazing, but falls apart.
on October 23, 2022
Posted by: Ruenvius
from Vancouver BC
Bought this 2 1/2 years ago (with matching dishwasher that has already had a pump assembly replaced, and matching double oven range that has had a control board fry) and tossed out the extra money thinking we would get better quality, but no on all 3 pieces. Looks amazing but only if you don't use it. Once you use it it starts to fall apart. Have had multiple shelve lights die, had multiple shelf stainless trim pieces pop off. Drawer front in the freezer break, rear and front support pieces for the lower glass shelf crack . This is a beautiful fridge, but just self destructs. If I didn't buy the 4 year extended warranty I'd be screwed. Not impressed with this fridge overall. All show, and no go.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, November 30, 2022
Hi Ruenvius!!
We are so sorry for the issues you have experienced with your KitchenAid appliance! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #171119. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your KitchenAid appliance! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #171119. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Absolutely Stunning
on November 17, 2022
Posted by: SweetCaroline73
from Spruce Grove Alberta
Wow! What a beautiful fridge. We just purchased this fridge and it is impressive. The storage and organization is amazing. We sure hope it lasts many years and hopefully no issues. Unlike our Samsung crap we had.
The construction on the shelves and bins are just high quality. The freezer we thought out stuff we had in the freezer will not fit. We were wrong. So much room it went from looking full in our old one to looking so empty.
Just 100% impressive and beautiful. The only thing I would change is the water stream. Streams out pretty hard. That could be slowed down instead of coming out a bit crazy. I have yet to master the measuring part but will get there.
We totally recommend this fridge. It is pricy but you get what you pay for. Quality.
The construction on the shelves and bins are just high quality. The freezer we thought out stuff we had in the freezer will not fit. We were wrong. So much room it went from looking full in our old one to looking so empty.
Just 100% impressive and beautiful. The only thing I would change is the water stream. Streams out pretty hard. That could be slowed down instead of coming out a bit crazy. I have yet to master the measuring part but will get there.
We totally recommend this fridge. It is pricy but you get what you pay for. Quality.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com