Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
4
Good features
on October 2, 2021
Posted by: Michael Daschbach
from Jackson, MS
[This review was collected as part of a promotion.] It was a replacement for our previous Kitchenaid refrigerator. This one is working much better than the last one which had problems from the very first year.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Functional and beautiful!
on October 2, 2021
Posted by: Camel5
from Akron, Ohio
[This review was collected as part of a promotion.] We loved this fridge while shopping for appliances and continue to love it! Sleek design and roomy interior! Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
LOVE!!
on October 2, 2021
Posted by: DEE2673
from Washington
[This review was collected as part of a promotion.] We've had this refridgerator a little over a month and couldn't be happier with it. It looks sexy..lol..and there have no issues, other than trying to fill it up, SO much room. We are keeping produce in one drawer and meats and cheeses in the other flex drawer. very convenient..Just love this fridge
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It's beautiful!
on October 11, 2021
Posted by: happytogether
from Columbus, OH
[This review was collected as part of a promotion.] I really love the all the storage options and it has performed outstandingly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
A few frustrating things...
on October 12, 2021
Posted by: Gend
from Toronto
[This review was collected as part of a promotion.] Overall the space and look is great. However, we have had an ongoing issue with the thermostat and ice build-up at the back of the fridge. The fridge drawers won't seal shut once the ice builds up too much - which means we need to do a very frustrating, messy and time consuming job of removing the drawers and chopping out the ice every few months.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , October 13, 2021
Hello, Gend!
We are so very sorry to hear about the problems you have been having with your Kitchenaid refrigerator. Thank you for taking the time to reach out to us with your concerns about the ongoing thermostat and ice build-up issues you have experienced. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied and you are a valued Kitchenaid customer. We are ready and willing to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 250560425. We look forward to hearing from you and wish you a fantastic day! Thank you, - Andrea
We are so very sorry to hear about the problems you have been having with your Kitchenaid refrigerator. Thank you for taking the time to reach out to us with your concerns about the ongoing thermostat and ice build-up issues you have experienced. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied and you are a valued Kitchenaid customer. We are ready and willing to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 250560425. We look forward to hearing from you and wish you a fantastic day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Such a great fridge to organize !
on October 12, 2021
Posted by: Trix5
from Longview, ALBERTA
[This review was collected as part of a promotion.] Kitchenaid has amazing products and this fridge rocks !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
An Amazing Fridge
on October 12, 2021
Posted by: ritj23
from South Okangan, BC
[This review was collected as part of a promotion.] I love this fridge. It is so roomy inside and all the shelving is adjustable so you can really personalize it for your own needs. One thing that did go wrong, but was immediately repaired was the ice maker. It just stopped working and we had to order a new one. It has been perfect ever since.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great space!
on October 14, 2021
Posted by: Noelni
from Cobourg Ontario
[This review was collected as part of a promotion.] Only had the fridge a few months before we had to fix it! It just stopped cooling...
I would recommend this to a friend!
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Oh no! We are so sorry for the issues you have experienced with your KitchenAid refrigerator. We would love to look into this for you if you still require assistance! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250604941). Thank you! -Justine
Written by a customer while visiting kitchenaid.com