Customer reviews from kitchenaid.com
KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Average customer rating
4.3
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
216
4 Stars
60
3 Stars
40
2 Stars
13
1 Star
20
83%of customers recommend this product.
(
256 out of
309)
Customer Reviews for KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Customer Rating
4
Just wish it would pop ALL the popcorn
on December 13, 2023
Posted by: DnV1998
from Cibolo, TX
[This review was collected as part of a promotion.] We love this KMBP100ESS microwave! while we haven't tried every feature, it will be a big help around holidays, etc.. I didn't provide a 5 star strictly due to how it doesn't completely pop popcorn. I know it sounds trivial, but we like popcorn and the microwave leaves almost 1/2 the kernels unpopped. This full featured microwave is everything we had wanted otherwise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Bought the 5 year service contract this time
on December 28, 2023
Posted by: Same model 15 years
[This review was collected as part of a promotion.] Product was a replacement for identical unit that failed after 31/2 years and couldn’t be repaired. Company reimbursed us for about half of the cost of the old plus installation of new. They were pretty good to deal with. The new unit arrived and was bent (a screw was out of place) so that it couldn’t be installed flush with the cabinet. Because the cabinet was custom built we more or less were locked into same model. We were advised by the installer to send it back. We didn’t want to wait another 2 weeks to be without. The installer was able to correct the factory defect.
New unit works same as the old. We had a similar unit for 10 years before the one that failed and had no issues with that one.
Love the functionality, lots of features
New unit works same as the old. We had a similar unit for 10 years before the one that failed and had no issues with that one.
Love the functionality, lots of features
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great appliance but check it for imperfections.
on December 29, 2023
Posted by: LongoP
[This review was collected as part of a promotion.] We've wanted this for several years and finally purchased this to replace our Kitchenaid microwave. After 5 Thanksgivings without a second oven, this made a huge difference. It truly is a great appliance.
The only problem is that it has a pimple defect on the front door from the inside pushing out. Once you notice it, you can unnotice it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on January 22, 2024
Posted by: Carly09
[This review was collected as part of a promotion.] I Love Kitchenaid. Great microwave. Top quality. I would buy this again.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
KMBP100EBS Microwave / Convection Oven
on February 17, 2024
Posted by: KA66
[This review was collected as part of a promotion.] Great addition to our kitchen. Works well, so far, with no issues. I would have rated it as 5 stars, but the low wattage light makes it hard to see the food being cooked when the door is closed. The convection oven and microwave "Crisper" functions work well, but I would like to have a broiler element only option, like I have on my full-size oven.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
My experience
on March 2, 2024
Posted by: My experience
[This review was collected as part of a promotion.] This is my 5th microwave I've owned over my lifetime. This is by far the weakest unit I've experienced. Basic stuff, like popping popcorn, it doesn't do well. What used to take 3 minutes, now takes 10! Heating food works, but just takes more time than usual. Techs just don't know what to do, and company does not support them. So, I would recommend using another brand.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 8, 2024
Thank you for sharing your experience with us, My experience. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 495126.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features, Top Quality!
on March 15, 2024
Posted by: Soko
[This review was collected as part of a promotion.] Waited over a year to replace old KitchenAid microwave that went bad. This is beautiful and has all the features you could ask for. My only issue was that the size didn't fit my original microwave (also KitchenAid) but the appliance company was able to make it work and you would never know.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Needs a printed Manual
on March 25, 2024
Posted by: 4lindemann
[This review was collected as part of a promotion.] Needs a printed manual. May be the greatest convection microwave ever. But I wouldn’t know! Not user friendly.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 2, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 507681.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com