Customer reviews from kitchenaid.com
KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Average customer rating
4.3
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
216
4 Stars
60
3 Stars
40
2 Stars
13
1 Star
20
83%of customers recommend this product.
(
256 out of
309)
Customer Reviews for KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Customer Rating
5
Our microwave oven is a good product
on February 17, 2023
Posted by: Frankvh3
from Virginia
[This review was collected as part of a promotion.] After waiting about three months for delivery due to supply chain issues, our builder installed our new microwave oven and we are quite pleased with it. We are still learning its capabilities -- have yet to use the convection feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great microwave!
on March 23, 2023
Posted by: Sapp
from St. Louis MO
Great appliance but ordered on Jan 21, 2022. Finally came in March 8th 2023.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features!
on March 26, 2023
Posted by: Stacie7
from Georgia
[This review was collected as part of a promotion.] We bought this microwave when we remodeled our kitchen six months ago. We absolutely love it! It’s a microwave, yet also we’ve used it to bake and toast! So far no complaints.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on June 19, 2023
Posted by: Dvmm
from Westbrook, CT
[This review was collected as part of a promotion.] Perfect compliment to the built in oven. Works fantastic & fast.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
We do like our new micrwave.
on July 10, 2023
Posted by: MomJones01267
from Washington, DC
[This review was collected as part of a promotion.] The one difficulty was that when our last KitchenAid microwave quit on us, we contacted the appliance store, but then had to wait for 8 months to get a new one from you guys.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good, not great
on July 20, 2023
Posted by: mhalldeis
[This review was collected as part of a promotion.] Good microwave, but door doesn't latch and light stays on. also, door will unlatch during use causing heating to pause.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Never used. Installed broken
on July 24, 2023
Posted by: Penn unknown
from Gettysburg pa
[This review was collected as part of a promotion.] Unit has never been used. Was broken when installed. Waiting for parts and repair since 7/1.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 25, 2023
Thank you for sharing your experience with us, Penn unknown. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 361433.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Glorified Microwave
on July 29, 2023
Posted by: Microwave oven
from Palm Beach Gardens
[This review was collected as part of a promotion.] It’s a glorified microwave. It was sold as an oven with a microwave. We thought it would replace our toaster oven. No way.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 31, 2023
Thank you for sharing your experience with us, Microwave oven. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 363736.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com