Customer reviews from kitchenaid.com
KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Average customer rating
4.3
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
216
4 Stars
60
3 Stars
40
2 Stars
13
1 Star
20
83%of customers recommend this product.
(
256 out of
309)
Customer Reviews for KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Customer Rating
5
Great stove/microwave
on February 24, 2021
Posted by: Jeni13
from McGregor Tx
[This review was collected as part of a promotion.] Beautiful and easy to use. Love the black stainless color.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful and Works Wonderfully
on March 11, 2021
Posted by: AmyGL
[This review was collected as part of a promotion.] We chose to buy the built in microwave separately from the wall oven vs the combo, so that if something went wrong, they weren't attached. It's beautiful, especially as a stand alone and I can't get over how much better & faster it cooks! My only tiny complaint is that I wish the door opened to a complete 90 degree flat. There is a slight tilt which is not a big deal since we installed it low enough for me but for someone shorter, they may prefer a different type.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Versatile Microwave
on March 13, 2021
Posted by: TinaW6
from California
[This review was collected as part of a promotion.] Our convection/microwave oven is perfect for everything we use it to make. Great for crisping tortilla chips to heating my coffee.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great New Door Design
on March 14, 2021
Posted by: Seasons
from Huntsville, AL
[This review was collected as part of a promotion.] This item is part of the KitchenAid package we purchased for our new build. I fell in love with the downward opening door, however we are experiencing the interior light remaining on after use. The door isn't making a complete connection to the microwave and the light is on constantly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Meh
on March 21, 2021
Posted by: Tutor
from DALLAS, TX
[This review was collected as part of a promotion.] This microwave does not shut off after the timer has ended. There is an alert that the heating process has been completed, but the fan keeps running for 10 minutes and is extremely annoying.
I would not purchase again
I would not purchase again
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Easy to use
on April 5, 2021
Posted by: Lindy B
from Nashville Tennessee
[This review was collected as part of a promotion.] Easy to switch between microwave and convection, but the convection seems to be messy, fan blows food around, making it harder to clean, so i will use it only for foods that are covered
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The perfect microwave!
on April 12, 2021
Posted by: SearchWork
from Henderson, Nevada
[This review was collected as part of a promotion.] Beautiful to look at, intuitive in operation and impressive in range of food options. This is a wonderful microwave appliance!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks good but no power
on April 14, 2021
Posted by: TrishDF
from Ottawa
[This review was collected as part of a promotion.] I bought all new Kitchenaid appliances for my new home build. I bought the microwave because it matched all the other pieces in my kitchen. It looks great but does not have the power that other microwaves I've used has. It takes much longer to heat or defrost food. I haven't used the convection part but did use the steam function. It was ok but the veggies were a bit rubbery. It is also very expensive so you would expect it to be more powerful.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , April 21, 2021
Hello, TrishDF!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid microwave. Thank you for taking the time to reach out to us with your concerns about the power level and cost. We understand that it is disappointing to have an appliance fail to meet your needs and expectations and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244603463. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid microwave. Thank you for taking the time to reach out to us with your concerns about the power level and cost. We understand that it is disappointing to have an appliance fail to meet your needs and expectations and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244603463. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com