Customer reviews from kitchenaid.com
KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Average customer rating
4.3
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
216
4 Stars
60
3 Stars
40
2 Stars
13
1 Star
20
83%of customers recommend this product.
(
256 out of
309)
Customer Reviews for KitchenAid - 1.4 Cu. Ft. Built-In Microwave - Black Stainless Steel
Customer Rating
1
Poor - would never buy it
on May 10, 2017
Posted by: mntrekker
from MN
[This review was collected as part of a promotion.] About six months into ownership, the microwave started "ramping up" to run upon pressing START, just got worse and worse and now it is about 10-15 seconds before it actually gets "up to speed". Additionally, when you microw something, stop it, and then go to start it again, the microwave double beeps and asks you to open the door again instead of just running when you press start. I called kitchenaid/Whirlpool 13th March and got Ref#9904882757, have had no less than six repair calls, multiple replacement parts and it still doesn't work correctly, this last week the repair person called whirlpool and they said replace MORE parts... I just want this dud replaced! Model: KMBP107ESS01, SN D60102698 Manuf date Jan 2016, purchase date 3/16/16. What do I have to do!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hello mntrkker We would like to discuss your concerns! We need your model and serial number, your address, your User ID mntrekker, your Review ID Number 98151872 , and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com . Once we have your account pulled up we will reach out to you as quickly as possible.
Written by a customer while visiting kitchenaid.com
Posted by: Russ
from centerville, oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] very good investment in our re-modeled kitchen. Instead of the door opening downward; we would have preferred it to swing open, because it is mounted above the oven and there would be more room to access the microwave cooking area
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Kelley
from Colleyville, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and everyday I discover something new that it will do. Love all of the special settings- steam, melt, etc. I haven't even tried the convection feature yet but based on my experience so far I'm sure it will be fantastic.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: The Lipp family
from Chino Hills, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We remodeled our kitchen with ALL Kitchenaid black stainless appliances. It is absolutely BEAUTIFUL! We couldn't find one of these microwaves in a store, so we took a gamble and ordered it. NOT disappointed. It is so much more than just a basic microwave. It is also a second induction oven. When we got the appliances we tested them and baked chocolate chip cookies in both the microwave and the oven. I hate to say it, but I think that the cookies from the microwave were just a tad better!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Bucky
from Macon,Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unlike any microwave if ever seen ! Can't be a more commercial grade appliance in the market. Looks perfect above my Architect Series Kichenaid oven .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: teenmom
from Mount airy, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I was first looking at the microwave I was concerned about it only being 900 watts. I bought it anyway because it matched the builtin oven. Glad I did. The lower power is not an issue at all! So far, so good. Use it everyday. It is not extremely quiet, the fan continues to run after cooking has ended and the beep to signal that cooking has finished is very quiet. Too quiet!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Bonechiller
from Concord, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is awesome. Real heavy duty, multiple settings. hopefully the last we will have to purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: GDC
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I does so many things. I can wait to explore all if the features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com