Customer reviews from akg.com
AKG - Earbud Headphones - Black
Average customer rating
2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
4
Customer Reviews for AKG - Earbud Headphones - Black
Customer Rating
4
They are pretty good!
on May 22, 2018
Posted by: BHuggins
from Dillon, SC
I bought these because I dropped my Samsung AKG earbuds in water. The quality is not of that of the SAMSUNG AKG but still pretty good
Written by a customer while visiting akg.com
Customer Rating
1
These reviews must be made up
on October 11, 2018
Posted by: frostyfriday
These products are made up because as of 2018/10/10 they have not been released yet...
I let AKG know about this a while back and they have done nothing. I guess they are waiting for social media to get hold of it before they act.
I let AKG know about this a while back and they have done nothing. I guess they are waiting for social media to get hold of it before they act.
Response from akg.comBy Mario at Customer Service, Customer Support, October 15, 2018
Thank you for your review the AKG Y23 is actually released 2 years ago and we have some records it, not being released simply means that they're currently not in stock but checking on them right now. It is currently in stock and they are available for purchase . Please check the link below. https://www.akg.com/Headphones/Earbuds/Y+23U.html . Feel free to let us know if you nee anything else.
Written by a customer while visiting akg.com
Customer Rating
2
Great when it works
on May 21, 2018
Posted by: Julie
from Washington
I bought the white earbuds in March 2017 and less than a year later in November 2017 the connector just fell off. Contacted customer support and I was issued a new set of black earbuds about 2 months later in January 2018.
It is now May 2018 and the connection is spotty, I can no longer make calls using this and I can only hear from the left earbud.
I do not use this to work out and it does not go through a lot. I coil it nicely after use and do not bend any wires.
This would be great if the product worked as it should. The size of the earbuds are perfect for my smaller ears.
It is now May 2018 and the connection is spotty, I can no longer make calls using this and I can only hear from the left earbud.
I do not use this to work out and it does not go through a lot. I coil it nicely after use and do not bend any wires.
This would be great if the product worked as it should. The size of the earbuds are perfect for my smaller ears.
Response from akg.comBy Mario at Customer Service, Customer Support, May 22, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at https://www.akg.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting akg.com
Customer Rating
1
on December 19, 2018
Posted by: Alex yiya
Really bad sound I use them for meditation and diferent frecuancies it wont give the right sound , mic wont work really bad quality
Response from akg.comBy Rhae, Customer Support, December 29, 2018
Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting akg.com
Customer Rating
1
on December 20, 2018
Posted by: erway24
from Hyattsville, MD
This no headphone was dead on arrival. It was turning down the media volume on my phone, and only the left ear piece was working.
Response from akg.comBy Rhae, Customer Support, December 30, 2018
Thanks for reaching out, our apologies for the inconvenience and delay in response.
We would like to work with you directly. Please submit a case request at https://www.AKG.com/support-contact.html and the Customer Service Team will be more than happy to assist you
We would like to work with you directly. Please submit a case request at https://www.AKG.com/support-contact.html and the Customer Service Team will be more than happy to assist you
Written by a customer while visiting akg.com
Customer Rating
3
comfortable
on December 28, 2018
Posted by: Snap808
from Grand Rapids,Mi
Purchased these on sale for about 20 bucks. They are comfortable right out of the box and for extended periods of time. Quality is decent I expected more but I got them at a discounted price. I've had them for about a week and a half so I can't say much about durability 3/5. I would say I got what I payed for.
Response from akg.comBy Rhae, Customer Support, December 30, 2018
Thank you for review on the AKG Y23U. We are happy to hear your feedback about our product! If you have questions, please feel free to contact us directly by submitting a case request at https://www.akg.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting akg.com
Customer Rating
2
not to long, sux
on January 23, 2019
Posted by: teylor
from new york ny
it doesn't have volume keys, dont like it, is not long enough, i like that one it comes with the samsung galaxy s8, if u can sale me.one of those or discount oj thos ill buy it
Response from akg.comBy Mario, Customer Service, January 25, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly to help you with your issue. Please submit a case request at https://www.akg.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Written by a customer while visiting akg.com
Customer Rating
3
Sound is great but the jack poses a problem.
on February 6, 2019
Posted by: SGraff
from Warsaw, IN
I bought these a little over a month ago. I love the sound but unfortunately they will not stay connected with my Otterbox on my phone. Since phone use is the only thing I use earphones with, I don't use them. Wasted money on my part but if that's not an issue, great earphones.
Written by a customer while visiting akg.com