Customer reviews from geappliances.com
GE - 5 Cu. Ft. Self-Cleaning Freestanding Electric Range
Average customer rating
4.4
(731 Reviews)
Rating breakdown 731 reviews
5 Stars
458
4 Stars
175
3 Stars
51
2 Stars
24
1 Star
23
89%of customers recommend this product.
(
625 out of
706)
Customer Reviews for GE - 5 Cu. Ft. Self-Cleaning Freestanding Electric Range
Customer Rating
1
My burners are warped
on March 27, 2017
Posted by: Billyxyxb
from Kansas City, MO, United States
Burners replaced 8 times and still warped and usable
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
5
Response from geappliances.comBy JILLatGEA, GE Appliances, March 28, 2017
Hello. Thank you for taking the time to write your review on your range. This is not the evaluation we would expect to hear and we would like to look into this for you. Please email your details to eResponse@ge.com and include a copy of your review, your name, address, phone number and the model and serial numbers. We look forward to receiving your email. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
stinky oven
on November 20, 2015
Posted by: heidip
from michigan
I've had this oven for 2 weeks, and I'm still unable to use the oven. I have washed the inside and baked it at 550 for 15+ hours. The chemical fumes smell is still so powerful that I don't Dare make my family's meals in it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Operation
on June 16, 2016
Posted by: ghinhee
from West Palm Beach, FL, United States
No specific instructions given on how to operate the oven or the other digital features.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Black stove
on September 29, 2016
Posted by: nanakat
from Glassport, PA, United States
I wanted to try a different color to match my kitchen counter and I ordered the black and disappointed because you can not keep it clean due to smears from the cleaning. Is there a product I can but specially made for black stoves to use with out all the grimes and smears that shows after cleaning?
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
TOP ELEMENTS/DRIP PAN CHEAP
on January 6, 2017
Posted by: indcowgirl
from Jeffersonville, IN, United States
JUST BOUGHT BEFORE HOLIDAYS AND THE ELEMENTS AND DRIP PANS ARE VERY CHEAP AND LOOK WORSE THAN MY OLD ONE THAT WAS 16 YEARS OLD.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom drawer
on March 28, 2017
Posted by: cooker in tennessee
from Tennessee, United States
I have a hard time opening the bottom drawer. You cannot get a grip anywhere along the front . Very poorly engineered. Go to the store and try to open the drawer before buying. Once you put some weight in the drawer forget about opening it. I grab from the side to pull it open.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, March 28, 2017
Hello. Thank you for taking the time to write your review on your new range. We’re sorry for your inconvenience and would like to help.
The bottom drawer should easily open by placing your fingers under the front edge of the overhang at the top front of the drawer and pulling straight out. If you feel resistance, the drawer may need to be removed and repositioned, to be sure it is properly aligned with the tracks. To review details, please take a look at page 24 in the use and care guide, listed below:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-88057-1.pdf
When placing pans in the drawer, be sure there is a small space above the highest part of the pans you place in the drawer. This will help to prevent them from touching the bottom part of the range that forms the ceiling of the drawer, which could block the drawer from opening.
Thank you, again, for your evaluation.
The bottom drawer should easily open by placing your fingers under the front edge of the overhang at the top front of the drawer and pulling straight out. If you feel resistance, the drawer may need to be removed and repositioned, to be sure it is properly aligned with the tracks. To review details, please take a look at page 24 in the use and care guide, listed below:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-88057-1.pdf
When placing pans in the drawer, be sure there is a small space above the highest part of the pans you place in the drawer. This will help to prevent them from touching the bottom part of the range that forms the ceiling of the drawer, which could block the drawer from opening.
Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on May 13, 2017
Posted by: Yoke
from Wisconsin
I purchased this product JB255DJ2CC at the first of March. It was a special order because I wanted the bisque color to match my new refrigerator. It took one month to get it. I did not see the range before buying because the appliance store only had the smooth top. I am disappointed in the small bottom drawer which is impossible to open easily as well as not very big for what I have kept in my previous range, and the bottom of the drawer is not very strong. The burners come on so hot and cool down so slowly that timing of food is very difficult and browns before it cooks. The oven work well. I did not get rid of my previous range because I was leary of appliances that are now on the market because of how poorly the quality of metals and materials. I am planning to fix up my previous range with a few new pans and bring it back into my kitchen. This range will either be sold or stored in the garage in case my wonderful 18 year old sturdy range gives up the ghost. I am sorry I even thought about getting something more updated only because of how it may look...I am an avid cook and have been all of my 55 years of marriage, but this range is driving me crazy when cooking a meal. The features are similar to my old one, but this one does not cook well and is too poorly manufactured. I tried, but it just isn't going to work for me or my husband who has the same issues as I do when he does his own cooking. Disappointed!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy JILLatGEA, GE Appliances, May 15, 2017
Hello. Thank you for taking the time to write your review on your range. We’re glad to hear you are pleased with how well the oven works, but regret you are not happy with your purchase. Please be assured that we have established high standards in appliance quality and our appliances are designed for years of dependable performance. We will share your comments with our product design team. Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
2
Good and Bad
on September 29, 2017
Posted by: b694
from St. Louis, MO, United States
Bought this about three months ago. The oven is fantastic. Plenty of room. Heats evenly. However, it does take more time to preheat than my previous oven. The burners do not heat evenly. One side of the pot is boiling and the other isn't. The burners themselves aren't exactly round so maybe that's the problem. The storage drawer is much larger than my previous stove and that is a plus.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com