Customer reviews from frigidaire.com
Frigidaire - Professional 36" Electric Cooktop - Stainless Steel
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
20
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
4
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Frigidaire - Professional 36" Electric Cooktop - Stainless Steel
Customer Rating
1
Do NOT recommend
on January 16, 2018
Posted by: hill8018
from Gainesville, FL, United States
We cleaned the stove prior to use with recommended cream cleaner. We wait until cool, then clean using with recommended cleaner. We use completely flat bottom, clean pans and already have little bubbles or marks on the large burner. We purchased 10/2017 and have only used it about 6 times. Very disappointed. I also noticed yesterday when using this larger burner in dual mode, with the correct size pan, even on low, the temperature was too high and necessitated me turning it off and on so the food would not cook too rapidly. This is obviously a design flaw as I noticed that someone has a very similar picture. It is also probably a safety hazard with a burner that is too hot. Besides the above issues, it would be nice if the warming burner was in the back rather than taking up prime location in the front. Obviously completely unhappy with this product!! This cooktop HAS to go so will need to figure out the best way to make that happen. Help!!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice clean look
on September 2, 2018
Posted by: Glider
[This review was collected as part of a promotion.] Combined with new counter top this thing is beautiful, functional . It’s showing a lot of remodel dust right now so we jokingly clean it more than cook on it . Simple to use , big fat knobs that you can see
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 2, 2018
Hello, Glider!
Thanks for your feedback! We are glad to hear that you are cooking in style and loving it.
Should you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Thanks for your feedback! We are glad to hear that you are cooking in style and loving it.
Should you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not much to like here.
on February 12, 2019
Posted by: Daphne62
from southwest MI
[This review was collected as part of a promotion.] Very disappointed in this unit. On a positive note, it does look nice - until you actually start using it, then like all glass/ceramic cooktops they look terrible. The only usable burner is the large one on the right hand side. The middle top burner doesn't get warm enough to heat anything and the "warming" burner (lower middle) doesn't keep anything warm. The two burners on the left are too close together to fit pots/pans on them at the same time, so they can only be used one at a time. Overall, a great disappointment. I can't wait for this thing to die so I can replace it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hello Daphne62. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important performance experiences. Striving to be the best home appliance company in North America, we do value your opinion. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns in the future, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use
on April 6, 2019
Posted by: Bartlett mom
from Bartlett , TN
[This review was collected as part of a promotion.] Easy to see controls . Easy to use and love all the space .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of Cooking Room
on October 14, 2019
Posted by: Brenda947
[This review was collected as part of a promotion.] I've had this installed for almost a month and LOVE it. It is 36 inches which provides lots of room for cooking. If there was anything I would change it would be the steam on the cabinets and microwave that is created when cooking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good cooktop
on January 6, 2020
Posted by: Ginin
[This review was collected as part of a promotion.] Very happy with it and would buy it again...highly recommended it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid product, great quality
on February 25, 2020
Posted by: PaulOKC
[This review was collected as part of a promotion.] We bought this cook top as a part of our remodel project. The top is high quality and far surpasses the range we previously used.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on April 10, 2020
Posted by: Seatdaddy
[This review was collected as part of a promotion.] My wife loves this cooktop She uses it every day.It is a very nice addition to our kitchen,
Written by a customer while visiting frigidaire.com