Customer reviews from frigidaire.com
Frigidaire - Professional 36" Gas Cooktop - Stainless steel
Average customer rating
4.7
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
189
4 Stars
29
3 Stars
8
2 Stars
4
1 Star
3
92%of customers recommend this product.
(
68 out of
74)
Customer Reviews for Frigidaire - Professional 36" Gas Cooktop - Stainless steel
Customer Rating
5
We enjoy cooking on it...
on August 15, 2016
Posted by: TXBrandy
from TX
We've had this cooktop in use for about a week now and it performs as expected. Grates aren't too far above the flame. Pans heat in a very reasonable amount of time. I could stand for the igniters to be a bit quieter though. And cleaning around the knobs is a bit awkward.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
I recommend you keep shopping
on March 6, 2018
Posted by: Cpark042
from Somerville tn
I bought several of the Firgidaire professional line and not happy with any. Burners on cooktop do not function properly my double oven works when it’s wants to and our counter depth fridge the indoor ice maker stops and you constantly have to open it and shake ice maker. I thought the Professional series would be a improvement. Live & learn
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 7, 2018
We hear your voice and appreciate your sharing your important concerns, Cpark042. Striving to be the best home appliance company in North America, we do value your opinion. Your feedback will help us understand our strengths and identify areas for improvement. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good product
on April 29, 2018
Posted by: TheChosenOne
from WA
[This review was collected as part of a promotion.] We were provided with this product when we moved in to our new home. We have been using it since a week. Its a good product. The only complaint i would have is if something spills on the iron grid, the stain would not go.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, April 30, 2018
Hello, TheChosenOne! To clean the burner grates, use a soapy scouring pad. Rinse with a 1:1 solution of clear water and ammonia. If necessary, cover difficult spots with an ammonia-soaked paper towel for 30-40 minutes. Rinse with clean water and a damp cloth, and then scrub with a soapy scouring pad. Rinse and wipe dry with a clean cloth or paper towel. Food soils containing acids may affect the finish. It is suggested to clean and dry them immediately after the grates cool. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Maintenance problem: Leaves stain
on August 2, 2018
Posted by: SathishSrinivasan
from Seattle, WA
[This review was collected as part of a promotion.] I bought this couple of months ago and have been using it normally but it leaves a huge stain around the burner that cannot be cleaned. I have been trying a lot of things to make it look clean but could not do it. The high stain makes it look like a bad product but otherwise it is a good gas range.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 13, 2018
Hi SathishSrinivasan!
We are glad to hear that you are enjoying your cook-top and thank you for providing your feedback.
So that we are able to gain a little more information pertaining to the stain that you are seeing, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We are glad to hear that you are enjoying your cook-top and thank you for providing your feedback.
So that we are able to gain a little more information pertaining to the stain that you are seeing, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on July 22, 2016
Posted by: fanfor36
from Virginia Beach, VA, United States
Purchased about 2 months ago and did a complete remodel of the kitchen, Great cooktop. Love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on October 21, 2016
Posted by: Qutsigal
from Auburndale, FL, United States
[This review was collected as part of a promotion.] We purchased a 30" stove top for our home in California and then we got transferred to Florida and wanted to replace the old cook top and was able to get this one and in the size I really wanted. Wonderful purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 36" cooktop
on December 25, 2018
Posted by: Thomas Stone
from Crystal Lake, Il
[This review was collected as part of a promotion.] My wife and I are remodeling our kitchen after thirty years. We looked at every cook top out there and agreed that the 36" Frigidaire was by far the best design and value for the money. I am a retired mechanical engineer with fifty years in medical device industry. The quality and functional design of this cook top is exceptional for the
price. We enjoy cooking for our large family and this cook top meets all of our needs.
price. We enjoy cooking for our large family and this cook top meets all of our needs.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, January 23, 2019
Welcome to the family, Thomas Stone! We’re happy to hear that you’re enjoying your new cooktop and all the features that it provides. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on March 21, 2019
Posted by: propane4you
from detroit lakes
[This review was collected as part of a promotion.] bought this unit 6 months ago. Very disappointed in the burner adjustment. The burner don't adjust until mid point and then very little. Seems they are on or off. The grates are light. Afraid they might break if we use a full pot of water. Fell they quality is poor for what we paid for the unit. Overpriced.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, March 25, 2019
Hey, propane4you! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that the burner on your cooktop is not adjusting properly. I've scheduled the service appointment with Nelson Enterprises. The servicer will be contacting you to confirm the appointment. Please feel free to contact the servicer directly at 218-842-5224 should you need to modify the service appointment. Kindly, Courtney
I understand that the burner on your cooktop is not adjusting properly. I've scheduled the service appointment with Nelson Enterprises. The servicer will be contacting you to confirm the appointment. Please feel free to contact the servicer directly at 218-842-5224 should you need to modify the service appointment. Kindly, Courtney
Written by a customer while visiting frigidaire.com