Customer reviews from frigidaire.ca
Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
1.7
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
0
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
6
0%of customers recommend this product.
(
0 out of
10)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
1
This Oven is Awful
on November 28, 2017
Posted by: Wendy L
from The Blue Mountains, ON, Canada
I have never had such a frustrating oven. Setting the timer take way too long because it often doesn't read when I try to add time. It doesn't matter where you place your finger or how much or little pressure you place on the "+", it doesn't work. Sometimes it will also just reset itself because it will work for a few seconds then it stops. I absolutely hate this oven and would never ever buy another one.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Seriously regret purchasing this oven
on July 20, 2022
Posted by: Lina
We purchased our wall oven just over a year and a half ago and we are already having maintenance issues with despite the fact that we hardly ever use it, and of course the warranty runs out after a year! It's stopped heating so we need to pay to have it repaired. It also glitches out if you set the temperature before you select the function, and won't turn on/preheat so you have to be careful with that. It heats unevenly, and its quite loud. It is by far the most expensive oven I have ever purchased, and the worst. I would highly recommend looking elsewhere for a wall oven and avoid the headaches this one will cause you.
No, I would not recommend this to a friend.
Response from frigidaire.caBy DERRICK, Online Outreach Specialist, July 22, 2022
Hello, Lina. We’re saddened to learn about the issues you’ve encountered with your wall oven. We’d like to help! We’ve reached out via email to gather additional details to determine the best course of action. Thanks again for sharing your experience, and we look forward to working with you. -Derrick
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Cooks well but has flaws
on October 18, 2017
Posted by: Jeff
from Calgary, AB, Canada
This oven cooks very well and I don't mind the fan noise as much as some others are writing about but there are some real big flaws that should not happen in this day and age. The timer only beeps 1 time and is very quiet, I cannot for the life of me understand how this got approved. Setting the timer takes along time and the touch controls are very finicky. Spend your money on something else.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Frigidaire wall oven
on June 13, 2019
Posted by: pat 123
from Myrtle Beach sc
Our home was new in March 2019 and this oven was in the home. It is the biggest piece of junk I have ever had in an oven in my life. I have owned over 30 homes and usually had GE appliances but I have probably had all the top brands, This is just a piece of junk.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, June 18, 2019
Oh no, pat 123! We're sorry to hear that your experience has not been positive. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We would like the opportunity to restore your faith in our brand. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
We would like the opportunity to restore your faith in our brand. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Professional Looking Oven
on January 9, 2021
Posted by: poozie65
I bought this in September 2020, and although I like the look of it, it lacks many features that my other oven had and that I used on a regular basis. It doesn't have a delay cook or automatic shutoff feature, so if I put something in the oven, and go out and don't get home on time, it would keep cooking and would overcook. The Gallery model has this feature, so I wish this model had it also.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Kiara, Online Outreach Specialist, January 12, 2021
Hello Poozie65! Thank you for sharing your experience. It's great to hear that you are enjoying the design of your unit. We regret to hear that this unit is lacking in a few features that you are used to. Your feedback is certainly valuable to us as we work to ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to contact our customer service department at 800-265-8352, Monday through Friday 8:30am-8pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Just a Professional Looking Oven
on March 3, 2021
Posted by: poozie
I bought this about 3 months ago, and I absolutely Hate it. It doesn't have the features that my old Kitchenaid oven had. Can't set an on off timer for the oven, so you can't preset your oven to come on at a set time and go off at a set time, which doesn't work if you want to cook a meal in the oven when you are at work. When baking in it, it seems to take a lot longer than the recipe calls for.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Kiara, Online Outreach Specialist, March 5, 2021
Hello Poozie! Thank you for sharing your experience. we regret to hear that you are unhappy with your unit because it does not have a timer to turn the unit on or off. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. If you have any questions or concerns regarding your wall oven, do not hesitate to connect with us directly for assistance. Please reach out to Frigidaire directly at 800-265-8352 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Poor Quality
on March 20, 2021
Posted by: Olly
I bought this oven the end of Sept.2020. and it has already quit working on me. I put the oven on the other day only 6 months after taking delivery to bake a banana loaf, after running for a few minutes, it quit and code F45 came up on the screen. I now have a service repairman coming to see if he can fix it. I don't think this oven will last as long as my Kitchenaid did. It lasted 15 years, and is still working.
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, March 25, 2021
Hello, Olly.
We thank you for bringing this to our attention. We are sorry to hear of your experience with your range. The area code F45 means the cooling fan speed is too low. We are happy you have a service scheduled for your appliance. We are confident the service provider will do what they can to resolve this matter. Should you still have questions once the servicer has been out, please reconnect with us here by chatting with our live agents Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
We thank you for bringing this to our attention. We are sorry to hear of your experience with your range. The area code F45 means the cooling fan speed is too low. We are happy you have a service scheduled for your appliance. We are confident the service provider will do what they can to resolve this matter. Should you still have questions once the servicer has been out, please reconnect with us here by chatting with our live agents Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Disappointed
on May 26, 2021
Posted by: Cheryl1965
Purchased a new house in 2017 with Frigidaire Professional appliances and have had our oven stop working on us twice now. The first time was after a self clean which we don’t do anymore and now it has just shut down again. Will not purchase this brand again in the future, just not reliable. We have had to have our fridge repaired once already as well … sigh.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Kiara, Online Outreach Specialist, June 1, 2021
Hello Cheryl1965! We are sorry to hear about your experience with your wall ooven. We'd really like an opportunity to research more about your experience and review the options available to resolve this. At your earliest convenience, please reach out to Frigidaire directly at 800-265-8352 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.ca