This was a birthday gift for the wife. She likes the look of it and the protection it offers...but she says it smells like fish so it has been sitting unused on her nightstand for almost a week. I'm not sure she'll ever bond with it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 7, 2018
Hey robbie,
How fishy! We're sorry to hear that this Symmetry series is omitting a strange smell, and we have to admit, this isn't really something we've seen before! Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right into a warranty claim. We'll ship out a replacement case so that your wife can finally have odorless protection!