Customer reviews from krupsusa.com
Krups - Control Line 1.7-Quart Electric Kettle - Stainless Steel
Average customer rating
3.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Krups - Control Line 1.7-Quart Electric Kettle - Stainless Steel
Customer Rating
5
Durable and Effecient
on August 29, 2019
Posted by: hotlava
from Seattle, WA
Gender:Female
I have had this kettle for 4 years and love it. We boil full pots of water 4-5 times a day, so it has seen high use. Quick to boil, looks great, quiet. Only problem is that the stainless veneer cap occasionally pops off when the lid opens with too much force. I hold vinegar water in it overnight to reduce the lime scale, a few times a year. Wish it would have a stainless interior to minimize hot plastic exposure. Otherwise, I'm glad Krups still manufactures it!
I would recommend this to a friend!
Written by a customer while visiting krupsusa.com
Customer Rating
1
Nice design and functionality, but it broke a year in.
on January 30, 2022
Posted by: bob27
Broken after a year of use. It was well taken care of and cleaned regularly. Suddenly it shorted or something caused it to burn the copper cables connecting into the base. Very disappointed with how bad the quality was for the price.
No, I would not recommend this to a friend.
Response from krupsusa.comBy Stacey, January 31, 2022
Hello bob27,
We are very sorry to learn about your experience with this Electric Kettle! We would like to learn more about your experience and try to assist you further. Please contact the KRUPS Customer service team directly through our website here https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377 for further assistance. We sincerely apologize for the inconvenience in this matter, and we look forward to assisting you!
We are very sorry to learn about your experience with this Electric Kettle! We would like to learn more about your experience and try to assist you further. Please contact the KRUPS Customer service team directly through our website here https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377 for further assistance. We sincerely apologize for the inconvenience in this matter, and we look forward to assisting you!
Written by a customer while visiting krupsusa.com
Customer Rating
2
OnOff switch broken
on June 16, 2021
Posted by: FcoL
from TN
Gender:Male
Too bad the clear plastic switch no longer works, this unit is over a year of weekend usage. Please advice what warranty cover this product has.........
No, I would not recommend this to a friend.
Response from krupsusa.comBy Stacey, June 17, 2021
Hello FcoL,
We are very sorry to hear that you are experiencing difficulties with your kettle. We would certainly like to assist you with this issue. For more information regarding our limited warranty, please contact our customer service team directly through our website at https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377 . Additionally, you will be happy to know that all KRUPS products are repairable before and after the warranty period. We sincerely apologize for this issue and we look forward to assisting you.
We are very sorry to hear that you are experiencing difficulties with your kettle. We would certainly like to assist you with this issue. For more information regarding our limited warranty, please contact our customer service team directly through our website at https://www.krupsusa.com/consumer-services/Contact-us or by phone at 1-800-526-5377 . Additionally, you will be happy to know that all KRUPS products are repairable before and after the warranty period. We sincerely apologize for this issue and we look forward to assisting you.
Written by a customer while visiting krupsusa.com
Customer Rating
5
Everlasting Kettle
on May 1, 2025
Posted by: Maria
from Baxley, GA
Gender:Female
Bought this kettle so long ago that I can’t even remember when I bought it! I’ve had an extra one in my pantry for 5 years incase this one goes but I don’t believe it’s ever going to go out. It’s been the best kettle I’ve ever purchased and I’ve purchased quite a few of them over my lifetime. Thanks Krups for making great products!
I would recommend this to a friend!
Written by a customer while visiting krupsusa.com