Customer reviews from Samsung US
Samsung - Rugby Smart 4G Cell Phone - Black (AT&T)
Average customer rating
3.8 out of 5
3.8
(70 Reviews)
Open Ratings Snapshot
Rating breakdown 70 reviews
5 Stars
27
4 Stars
24
3 Stars
7
2 Stars
3
1 Star
9
77%of customers recommend this product. 
(
51 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Rugby Smart 4G Cell Phone - Black (AT&T)
Customer Rating
5 out of 5
5
1st smart phone
on October 15, 2012
Posted by: chief99
I have had this phone for about 3 months now and I think it is great! I still am learing how to use it but over all its Great.
I do find, like in the other reveiws that the phone will lock up, so you have to remove the battery to restart it.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is Great for the cost
on September 7, 2012
Posted by: Skilledhands101
from Arkansas
Expertise:Expert
does everything i need and then some. Games work Great, apps work Great as well. Would buy another if need to.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has very good features
on May 30, 2014
Posted by: Carl49
from Palm Beach County, FL
Expertise:Intermediate
Overall the Samsung Rugby is a very good phone, but it does share one negative that I have found in other Samsung products - the battery life is short. It has be to be recharged at least every 2 days, even when I just have it on but have not been actively using it.
Placing calls, sending text messages, using apps - all worked very well.
Pros: Bright display, Durable
Cons: battery life
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tough phone.
on January 15, 2013
Posted by: jimbone
Expertise:Intermediate
I bought this phone due to its tough reputation. I had one of the first Rugby's and it survived a twenty foot fall, no problem. I hope I don't drop this Rugby that far, but I'm not too worried if I do.
Pros: Bright display, Inexpensive, Durable, the flashlight rocks!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good except in sun
on May 20, 2014
Posted by: CByrd
Overall great phone except can't see screen outside even when shaded by hat or hand. For a rugged phone designed to be used outside, I consider this a significant demerit.
Pros: Built-in speakers, Durable, Realistic color, Lightweight
Cons: poor display in sunlight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
stuck with it
on October 25, 2012
Posted by: stuckwithit
from Arkansas
Had phone for four days and was removing from pocket and dropped it standing still, no visible damage except cracked LCD screen so now i have a new one. Have been reading reviews I guess I am the exception and now I am scared to talk on phone. No cases for it also chose this phone over other smart phones which i would have had to buy a case for.I GUESS JUST STUCK WITH IT!
Pros: Bright display, Lightweight, good camera
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Tough but SLOW!
on August 10, 2012
Posted by: Mxcody
from Salt Lake City, UT
Expertise:Expert
This phone is built to be tough which it is. Ive dropped it and knocked it around many times without it ever being affected. However it is rather slow. It constantly freezes and locks up. I frequently have to crash it to stop it and get it to move on. Also the 4G that this phones only carrier promotes so highly is nothing compared to other carrier networks. The internet is constantly slow and not able to stream video or audio without interruption. Especially if your moving. Go with a different phone from a different carrier!!
Pros: Bright display, Durable
Cons: Did not meet expectations, slow
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE LOVE THIS PHONE
on November 2, 2012
Posted by: Alicia16
from GA
Expertise:Expert
okay i am a 16 year old girl that is always outside and i got this phone because i ride horses a lot and tend to drop my phone off of them. the guy recommended this phone and i love it! the only thing i have a problem with is it freezes/processes really slow! but other than that I LOVE IT! i also have the rugby flip phone and it has very good durability also!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: freezes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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