Customer reviews from lg.com
LG - GT365 Mobile Phone (Unlocked) - White/Green
Average customer rating
2.8
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
4
4 Stars
9
3 Stars
3
2 Stars
7
1 Star
8
42%of customers recommend this product.
(
13 out of
31)
Customer Reviews for LG - GT365 Mobile Phone (Unlocked) - White/Green
Customer Rating
2
Painfully Underpowered, Entry-Level "Smartphone"
on November 19, 2010
Posted by: KAZ
from St Louis, MO
PRO:
-
This telephone appears, at a glance, to be akin to a smart phone, a sort of fusion of an iphone and blackberry.
-
In principle, it's a very primitive version of that.
_______________
-
CONS:
-
1) But in application, the hardware used in this phone is ridiculously inadequate for the software they installed to carry out the tasks. This leaves the phone agonizingly slow for "smart" tasks like email, instant messaging, browsing the web, et cetera.
-
Worse, the phone is so slow that these problems manifest even if you wish to make a simple phone call:
-
2) Depending on what else the Neon may be doing behind the scenes, it can take it up to 50 seconds simply to load the software that lets you hear the caller on the other end of the line. To you, it's fifty seconds of dead silence...but on the other end, the person you were calling has picked up the phone, said "hello" several times, and hung up on you, wondering what's going on.
-
But wait, there's more:
-
3) Simply opening the phone to access the keyboard takes the phone between two and ten seconds to catch up. Even typing can lag so far behind that you can see it.
-
4) The keyboard, too, is very awkward. The buttons are too flat, don't push easily enough, and the layout is subtly less ergonomic than most other phones with keyboards.
-
5) And don't be fooled by mention of the "touch screen"; it only works for dialing numbers, and even then activating/deactivating it is so awkward that it presents more of a problem than simply opening the keyboard and typing there (which is no easy feat, itself).
-
6) Oh, and as an extra bonus, this phone will occasionally turn off while you are using the keyboard, or opening/closing it. No shutdown process, it just suddenly is black, and must be started back up...and starting up takes between one and three minutes. You will find other reviews mentioning this bug.
-
7) One glaring absence on this phone is predictive text; a phone whose keyboard is as difficult as this to use would benefit greatly from the standard feature of comparing what you're typing to a dictionary, and suggesting words as you go, to speed up the process. Perhaps that was too obviously beyond this phone's processing speed.
__________________
-
SUMMARY:
-
This phone was a wonderful idea...a smartphone-style device for pay-as-you-go customers.
-
But in application, it's actually more trouble than an equally priced non-smartphone, even for "smart" internet tasks.
-
* If you must get a pay-as-you-go, pick a top of the line conventional-style over the Neon. Its "smartphone" features prove even more inadequate. For example, you end up able to type faster on a normal 12 key pad than this horrible "keyboard".
-
* If you are considering this as the cheapest, entry-level smartphone, save up for ANY alternative, or settle for an equally priced non-smartphone, which will end up working better in EVERY way.
-
Don't hold this against LG: It is impressive that they were willing to even try to design this phone, but the hardware is simply inadequate for the phone/internet software and OS they installed on it.
-
This telephone appears, at a glance, to be akin to a smart phone, a sort of fusion of an iphone and blackberry.
-
In principle, it's a very primitive version of that.
_______________
-
CONS:
-
1) But in application, the hardware used in this phone is ridiculously inadequate for the software they installed to carry out the tasks. This leaves the phone agonizingly slow for "smart" tasks like email, instant messaging, browsing the web, et cetera.
-
Worse, the phone is so slow that these problems manifest even if you wish to make a simple phone call:
-
2) Depending on what else the Neon may be doing behind the scenes, it can take it up to 50 seconds simply to load the software that lets you hear the caller on the other end of the line. To you, it's fifty seconds of dead silence...but on the other end, the person you were calling has picked up the phone, said "hello" several times, and hung up on you, wondering what's going on.
-
But wait, there's more:
-
3) Simply opening the phone to access the keyboard takes the phone between two and ten seconds to catch up. Even typing can lag so far behind that you can see it.
-
4) The keyboard, too, is very awkward. The buttons are too flat, don't push easily enough, and the layout is subtly less ergonomic than most other phones with keyboards.
-
5) And don't be fooled by mention of the "touch screen"; it only works for dialing numbers, and even then activating/deactivating it is so awkward that it presents more of a problem than simply opening the keyboard and typing there (which is no easy feat, itself).
-
6) Oh, and as an extra bonus, this phone will occasionally turn off while you are using the keyboard, or opening/closing it. No shutdown process, it just suddenly is black, and must be started back up...and starting up takes between one and three minutes. You will find other reviews mentioning this bug.
-
7) One glaring absence on this phone is predictive text; a phone whose keyboard is as difficult as this to use would benefit greatly from the standard feature of comparing what you're typing to a dictionary, and suggesting words as you go, to speed up the process. Perhaps that was too obviously beyond this phone's processing speed.
__________________
-
SUMMARY:
-
This phone was a wonderful idea...a smartphone-style device for pay-as-you-go customers.
-
But in application, it's actually more trouble than an equally priced non-smartphone, even for "smart" internet tasks.
-
* If you must get a pay-as-you-go, pick a top of the line conventional-style over the Neon. Its "smartphone" features prove even more inadequate. For example, you end up able to type faster on a normal 12 key pad than this horrible "keyboard".
-
* If you are considering this as the cheapest, entry-level smartphone, save up for ANY alternative, or settle for an equally priced non-smartphone, which will end up working better in EVERY way.
-
Don't hold this against LG: It is impressive that they were willing to even try to design this phone, but the hardware is simply inadequate for the phone/internet software and OS they installed on it.
Pros: Features/Settings, cheapness
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Inconsolably Disappointed
on November 11, 2009
Posted by: Filmbat
from Brooklyn, NY
I am on my 3rd phone in 6 weeks because the audio functions are faulty. Which means that the phone doesn't ring. I love the look and texting capabilities, but if the phone is not going to perform the very basic function of alerting me to incoming calls, then what's the point. I just got this 3rd phone two days ago...if it, too, breaks down then I will never purchase an LG product again.
Pros: easy to use, Style/Design
Cons: poorly made
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
junk
on March 1, 2010
Posted by: swiss
It started to work great until 3 months. Then my screen started to stop working (screen went blank) but I could still use every once in a while. After about 2 months of the on and off functioning it just stayed blank.
Pros: easy to use
Cons: Value
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
Nice phone few problems
on June 28, 2010
Posted by: gbenway
from CT
I purchased this phone new from at&t. I love it. very easy to use. Like the pull out keyboard for texting. I some times have problems useing the touch screen for number dialing (all ways dials the wrong number) The only big problem i have is my phone shuts off by itself alot, and when i call people they pick up and say hello and it takes a sec for me to hear them so i always have people yelling in my ear HELLO!!! Over all a good phone!
Pros: Style/Design, easy to use, Quality
Cons: shuts off by itself
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Ugh
on March 14, 2011
Posted by: SuperGirl
While the LG Neon GT365 is very stylish and unique, it's lousy in the phone part. It's keyboard is designed for left handed people, which is good, but I don't think they have a right handed version of this phone.
This phone won't work longer than about a year or less. I barely had mine for a month before it broke. I know this sounds pathetic but I only dropped it twice: once in the car and once in my bedroom on the soft carpet. But it had a case on so the damage really went to that.
I love the largeness of the screen, the design, the 'knock knock' text message tone, and the moving picture wallpapers! But that's it, nothing more. I wouldn't recommend this to anyone who wants a good longlasting phone.
If you want a REAL phone, get a LG Prime.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
4
on December 8, 2009
Posted by: dujufjjrfurrhh
from antigua
it is a good phone but it needs to have more apps. in the caribbean region the phone does not come with all the apps as it does in america. in the caribbean it does not have media mall,aim messenger, it does not come with the games: miss pacman,guitar hero,bubble mania. it only comes with sudoku and it only has two themes. the phone looks the same but because they're giving it to the caribbean they call it etna instead of neon
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
YOU BETTER USE IT!!
on November 14, 2010
Posted by: shyboe
this is one of THA BEST phones that i have ever used. and i cant say that about alotta the phones i have had . and most of these people say that they 're having problems with it.. i have had my phone for two (2) years and i have had some MINOR issues with it like the battery going dead .. or one or two of the buttons not working. i have dropped this phone in water twice!!! i still dont have problems with it!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Wish I had not purchased
on September 3, 2010
Posted by: s
from Houston, Tx
got this cause my other phone died so I thought why not upgrade - OH HOW I WISH I HAD NOT ! I downgraded it locks up, when I call certain people i have to wait to be able to actually hear them, everything about it is "not user friendly". first I thought it was cause I wasn't used to it, but now I see it's the phone. OH yea and now conveniently it has liquid damage (even though it's not been in water, but I do live in a high humidity city) so I can't even get a replacement - had it since 7/24/10.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Written by a customer while visiting lg.com