Customer reviews from brother-usa.com
Brother - HL-3180CDW Wireless Color All-In-One Laser Printer - White/Gray
Average customer rating
4.4
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
62
4 Stars
20
3 Stars
7
2 Stars
3
1 Star
4
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for Brother - HL-3180CDW Wireless Color All-In-One Laser Printer - White/Gray
Customer Rating
3
Mostly satisfied
on August 26, 2023
Posted by: Kayegosse
from NL
Occasionally does not connect to internet and won’t print. Otherwise, very good when it works!
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, August 28, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Every day Data print & reliable❗️
on March 1, 2023
Posted by: funkyones
from Arizona
Use to print data only as pictures don't come out good
Written by a customer while visiting brother-usa.com
Customer Rating
5
Multifunction printer
on November 29, 2022
Posted by: Pictonite
Simple to operate, performs very well. Have recommended it to friends.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Had issues
on October 9, 2019
Posted by: shepo
from Cape Coral, FL
I would have given this printer 5 stars, however I had to replace the fuser unit after 1000 pages. Other wise i Like the printer.
I would recommend this to a friend!
Response from brother-usa.comBy Brother , Customer Service , October 10, 2019
Hi, We understand the fuser unit has been replaced and we are glad to hear you like the printer. Thanks for providing your feedback.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Fantastic Printer
on March 18, 2019
Posted by: tusharagl
from West Fargo, ND
More reliable than my previous laser printer. Better printing quality and awesome support from Brother
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Unreliable in year 2 as networked printer
on February 22, 2019
Posted by: Rootsman
from TX
No problems at all year 1. In year 2 it regularly goes offline and will not print. Built-in troubleshooter is of no help. Only uninstalling and reinstalling fixes the problem temporarily.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
will not stay connected wirelessly
on January 4, 2019
Posted by: galegale
from indiana
I hate this printer with a passion. Every single time I use it, i have to remove and re-add it to the network. Every. Single. Time. I've gone over it and over it with support and nothing will make it stay connected. I hate it so much I think I might burn it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
good for personal use not business.
on December 21, 2018
Posted by: MeMe2015
from Amelia, VA
It doesn't print fast (at all) it uses way more ink then my older printer I had and it takes so long for one paper to print.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com