Got the gril a week ago and used it for the first time last night for bbq with my coworkers. I am unhappy with its performance so far for a few reasons.
the Starter doesn't work, its possible I put the grill together wrong somehow, but I double checked it and looks correct. The grill does not get hot enough. I cooked chicken and it took much longer than I would have liked, it was stil fine, but I cant imagine trying to cook a steak on this thing. Last, the grill is less portable than I would like, legs dont fold, and its bulkier than most travel grills. If I were to make this choice again, I would go with a more expensive weber grill, at least you know you are paying for a quality product.
Response from Char-Broil, LLCBy Dustin, SME, April 15, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (http://ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Needs Some Work
on July 19, 2021
Posted by: 1Alabama8
from Panama City FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Was very easy to put together. Liked the ability to take it with us camping. But I WOULD NOT CONNECT A LARGER TANK to this unit. It does not come with an o-ring to prevent backflow of gas. And that could cause a big problem for someone that likes to leave the gas turned on.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 31, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Like everything except the inability to lower the temp.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Decent grill.
on July 19, 2018
Posted by: Grillin amateur
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Ok grill for the money. I haven't used it too much yet so I'm still getting used to it as they all seem to have their own personalities. The heating i s s bit uneven but my biggest complaint is the igniter which if you're lucky will work with a dozen tries. Best have a long reach lighter in hand. Numerous times I just gave up on it even though I can see a nice spark. It just won't light the gas for some reason. Please Charbroil, if you have some suggestions I'd like it to function.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, July 20, 2018
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using this Portable Gas Grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
I LOVE ALL MY CHAR BROIL PRODUCTS THEY ARE WELL MADE, PRICED RIGHT & EFFIECIENT THIS PARTICULAR GRILL WE PURCHASED FOR OUR BOAT. WE TAKE IT TO THE PRIVATE BEACHES TO HAVE COOK OUTS. WHEN WE ARE ANCHORED OUT IT MAKES GREAT COOKING OUTDOORS INSTEAD OF SMELLING UP THE BOAT DOWNSTAIRS . IT CLEANS UP EASY NO CHARCOAL MESS LEFT BEHIND
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
well made
on October 29, 2017
Posted by: joho1
Gender:Male
Length of ownership:1 month
very good, even heat, enough BTU's to heat anything
Response from Char-Broil, LLCBy SME, November 14, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Id like my money back
on September 7, 2016
Posted by: Jaime12
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
The left side was definitely burning higher than the right. Is this by design?
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, September 15, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC