Customer reviews from Char-Broil, LLC
Char-Broil - Vertical Gas Smoker - Black
Average customer rating
3.7
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
16
4 Stars
9
3 Stars
4
2 Stars
6
1 Star
4
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Char-Broil - Vertical Gas Smoker - Black
Posted by: howben
from Hattiesburg, MS, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
purchased 2 mos ago. temp meter in door is 60 degrees off but after getting external thermometer , results are great.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Great smoker - gets the job done
on January 3, 2015
Posted by: Iguana man
from Cayman Islands
Gender:Male
Length of ownership:6 months
Easy to use, works great. Almost two years later, it's starting to rust away :(
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Great price
on July 18, 2015
Posted by: beaglerock
The main complaint for me is having to add water every 35-45 minutes and the wood chip/water tray should be made of a
higher gauge metal. I can see this failing fairly early. On the plus side it cooks very well for an inexpensive smoker.
higher gauge metal. I can see this failing fairly early. On the plus side it cooks very well for an inexpensive smoker.
Response from Char-Broil, LLCBy SME, November 27, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
I love my Smoker but...
on March 26, 2016
Posted by: Stevenug
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
The only problem I have is the combo chip & water pan. Not sure who came up with this bright idea, but it is a waste. Since you combine the water and the wood in one pan on top of direct heat it makes you keep filling both frequently, as they burn up/dry up quickly. They need to be two separate pans, wood over the direct heat and the water over the wood so that is over indirect heat. Give me two pans that are deep enough that I can fill up with plenty of wood and around 2 quarts of water so I do some serious smoking instead of steaming my meat. Would I recommend your smoker? No not until you change the pans, then yes I would.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, March 31, 2016
We're sorry to hear this. We value you as a Char-Broil customer and appreciate your feedback. We will be sure to forward this suggestion.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Excellent little smoker
on July 5, 2020
Posted by: Togueman
from Starks Maine
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I traded my electric smoker from Cabelas for this one about 4 years ago. I have smoked a lot of fish in it and a few sides of bacon. I am very happy with it! I use a separate pan on the bottom rack for water. I put just wood chips in the smoker pan, no water.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
One and done
on June 3, 2023
Posted by: YooperBaer
from michigan
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Year one worked great. Have been unable to use the last two years as propane won't light. No heat no smoke. Piece of scape metal now.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: classfour
from Elizabethtown, KY 42701, United States
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
After wrapping with fiberglass blankets, the gasser will run at 225, sometimes hotter when the water runs dry. I do use a 9 x 14 pan on the bottom shelf to hydrate the smoker instead of the "bowl" down with the chips. The middle bowl dries up quickly, so not useful to keep your smoked good moist. The lack of racks, and the cost of additional racks (the smoker comes with 3) is a problem. I scavenged two racks from a kenmore smoker to bring the number to 5 - so I can use 1 for the water pan and cook on the other 4. That's 4 briskets or 4 whole boston butts, more than the original smoker is capable of.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Just walk away
on July 27, 2021
Posted by: Billadelphia
from Brighton, MI
Gender:Male
Length of ownership:1 week
The only good think about this smoker is the price, and even then it's not worth it. Whoever designed it didn't give any thought to assembling it. There are several tough spots to put together that could have easily been engineered better. One of the worst is the legs. Make sure you have a stubby Philip's head screw driver to get those screws tight. The smoker door is also bad. I had to make some serious changes to get it to close properly.
Despite all that, I still had hope it would function well. NOT! It's impossible to maintain a steady temperature, even plus of minus 5 degrees. And when the pan runs out of water the temp spikes quickly by 50 to 75 degrees. Even at medium heat, that means refilling the pan about every 40 minutes. And be careful not to put the flame out by spilling water when you slide the pan back in! I tried adding water to my foil drip pan at the bottom but that didn't help.
Bottom line, this unit will be at the curb as soon as it cools off.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 30, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC