Customer reviews from Char-Broil, LLC
Char-Broil - Tabletop Kettle Charcoal Grill - Black
Average customer rating
3.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
5
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for Char-Broil - Tabletop Kettle Charcoal Grill - Black
Customer Rating
5
Perfect for two
on October 29, 2017
Posted by: Memaw
Gender:Female
Length of ownership:6 months
Works amazingly well as there's just 2 of us. Does not use much fuel, cooks right up.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Grate doesn't fit correctly
on June 2, 2024
Posted by: Red21
from chicago
Gender:Female
Length of ownership:1 week
The grate falls right in!
It doesn't. matter which way I put it I have to be so delicate so as not to upset it's precious little balance.
Forget getting any food on there 😞
Really, Char-Broil?!
It doesn't. matter which way I put it I have to be so delicate so as not to upset it's precious little balance.
Forget getting any food on there 😞
Really, Char-Broil?!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, June 4, 2024
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Poorly Made Junk (Some Junk is Good!)
on July 20, 2021
Posted by: PerryK
Level of expertise:Intermediate
Length of ownership:1 week
Useless, seriously! Put ready charcoal from chimney into grill and it dies-off pretty quick. Not enough airflow from bottom to keep charcoal going. Once had to turn over to faithful kitchen oven to do the job, the other time had to quickly use chimney to light-up some more charcoal. Piece of junk! Go for a Weber, you'll never regret!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, July 21, 2021
We're very sorry to hear of the frustrations. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Waste of money. One time use.
on September 7, 2025
Posted by: Purchase eslewhere
from Evansville indiana
Gender:Male
Length of ownership:1 week
Recently purchased for a trip to the lake. Would have been a decent grill if the top grill grate sat flush with the grill. It dropped to one side or the other. We had to play a balancing act with the steaks and burgers. To much weight on one side caused the grate to drop down into the grill.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alex, Customer Care, October 22, 2025
"Thank you for your review, and we're sorry to hear that we didn’t meet your expectations. We want to do everything we can to make things right. Please reach out to us at 1-866-239-6777 so we can discuss how to improve your experience."
Written by a customer while visiting Char-Broil, LLC