Customer reviews from blackanddeckerappliances.com
Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
10
4 Stars
6
3 Stars
6
2 Stars
15
1 Star
78
16%of customers recommend this product.
(
17 out of
107)
Customer Reviews for Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Customer Rating
1
Unable to return
on February 10, 2017
Posted by: Doffei
from Calgary, AB, Canada
Gender:Female
Only had it for a month. I use the auto making method, and the time keeps changing on its own, causing coffee to brew whenever it wants. So we no longer use the auto method. Wish I could return but I threw the box out.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050B. I’m sorry to hear your coffee maker’s clock has stopped keeping time. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
stops working
on February 13, 2017
Posted by: tully
from Pensacola, FL, United States
Gender:Male
This coffee pot is less than 3 months old and it will brew about 3 cups of coffee and stops, makes brewing noises but when you go to pour coffee only about a third of the water brewed, you have to know your products needs improvement due to all ive read on here, terrible coffee pot!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker isn’t brewing properly. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Stopped working ...
on June 5, 2017
Posted by: Venessa
from Ottawa, ON, Canada
Gender:Female
Got this for Christmas and was only using it once every couple weeks. About a month ago I started using it everyday and suddenly it stopped working. All the lights are on, clock is right, but nothing happens... water doesn't heat up and doesnt get dispensed in carafe.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 5, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped Working <6 Months
on August 16, 2017
Posted by: RCramer213
from Alabama, United States
Gender:Female
Bought my coffee maker about 6 months ago, after my other less than a year old Black and Decker kicked the bucket. Now the clock on this has started changing time every 36-40 seconds. I'll set the timer for 6 get up at 7 the clock reads 9:30 so my coffee is lukewarm when I get up.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 18, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker’s clock is not keeping proper time. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Clock is not keeping time
on October 9, 2017
Posted by: Mistyco1998
from Portland, TN, United States
Gender:Female
The clock on my B n D keeps going up in time and when we woke this morning, the coffee was off because of the two hour warming. The clock was 3 hours fast when we woke this morning.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 9, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker hasn’t been keeping proper time. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Stopped working
on January 21, 2018
Posted by: Lisa104
from Charlotte, NC, United States
Gender:Female
I bought this coffee pot a year ago to replace a cuisinart coffee pot that I really disliked. I wanted a simple pot that was very easy to pour water into the tank. This pot worked very well for almost a year. I loaded it this morning and pressed the On/Off button and NOTHING!! It doesn’t work. I read these reviews and see others experience the same thing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 22, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker is no longer getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
This is my second B&D coffee maker that quit.
on April 27, 2018
Posted by: Spanky58
from Rome, NY, USA
Gender:Male
This is my second Black and Decker 12 cup programmable coffee maker. Neither one has lasted more than 3 months. What is the problem with these?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 27, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with both of your coffee makers. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great..until it isn’t anymore!
on May 2, 2018
Posted by: Smcmanus
from Bowling Green, KY, USA
Gender:Female
I’ve had this coffee maker about 4 months or so but haven’t used it daily for 2 months and this morning it just stops working. Doesn’t heat water, plate doesn’t get hot. Turn it on this morning and it does nothing.
Extremely disappointed as I loved it while it worked!
Extremely disappointed as I loved it while it worked!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 4, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m glad that you loved your coffee maker at first, but I’m sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com