Customer reviews from blackanddeckerappliances.com
Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
10
4 Stars
6
3 Stars
6
2 Stars
15
1 Star
78
16%of customers recommend this product.
(
17 out of
107)
Customer Reviews for Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Customer Rating
1
Stopped working after 3 months, as predicted
on February 21, 2016
Posted by: Anonymous
from Raleigh
Gender:Male
Nothing changed, worked yesterday, died the day I had company. Lights on, doesn't initiate the heating or water pumping cycle.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 22, 2016
Thank you for sharing your feedback regarding your Black+Decker DLX1050W. We're sorry to hear about the issues with your coffee maker not brewing properly. The satisfaction of our customers is very important to us. Please reply to the email we've sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Piece of garbage
on March 18, 2016
Posted by: Furious
from TN
Gender:Male
As with many coffee drinkers, my first cup makes or breaks my day. Used this coffee maker a total of four times and this morning, it will not turn on. Completely dissatisfied, I had to go out and buy a cup of coffee from a convenience store. I will be going back to Mr. Coffee this evening. This thing is a piece of garbage.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 18, 2016
Thank you for sharing your feedback regarding your Black+Decker DLX1050W. We’re sorry to hear that your coffee maker has stopped brewing after several uses. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
3 months of use - then stopped working
on April 6, 2016
Posted by: Zeke
from South Orange, NJ, United States
Gender:Male
Like all the other poor reviews, I'm having the same problem: this coffee maker worked for a while, and then just suddenly stopped. The water doesn't flow through. The lights are on. So there's power. But the thing doesn't send water through the beans. When I was growing up, Black & Decker signified quality products.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 7, 2016
Thank you for sharing your feedback regarding your Black+Decker DLX1050W. We’re sorry to hear that your coffee maker is not brewing properly. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
21/2 months really
on May 16, 2016
Posted by: juls
from Allentown, PA, United States
Gender:Female
My kids bought this for me for my birthday 03/01/2016. I used the programming feature more than i thought i would.I loved it until it stopped working today 05/16/2016. it didn't take up water or turn the heating element on. unplugged it to reset, still nothing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 18, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. We’re glad that your coffee maker was working out well at first, but we’re sorry to hear that it has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Meme
on June 2, 2016
Posted by: Doddlebug
from Safety Harbor, FL, United States
Gender:Female
I brought it 1 month ago and went to turn it on and the light on and the program working, but it not making noise just nothing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 6, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear hear about the issue you experienced with your coffee maker no longer brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Stopped Working!
on June 12, 2016
Posted by: Carlie
from Kennesaw, GA, United States
Gender:Female
I had the coffee maker for about a year and it stopped working. The lights come on but that's it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 14, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to learn that your coffee maker has stopped brewing properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
QUIT WORKING
on June 12, 2016
Posted by: DDNC
from Fort Pierce, FL, United States
Gender:Male
I bought the DLX1050B made good coffee, but it quit working after ONLY 35 days. Every thing lights up but does not brew.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 14, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050. I’m sorry to hear that your coffee maker stopped brewing properly. The satisfaction of our customers is vital to us, and I’m happy to advise that your warranty replacement is preparing to ship via UPS. If you need any further assistance with your coffee maker, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked for 3 weeks
on June 19, 2016
Posted by: Heather0329
from Texas, United States
Gender:Female
Up all night with a teething infant and the coffe maker decided to no longer turn on. The display/time/programming works but it just won't brew. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 20, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com