Customer reviews from blackanddeckerappliances.com
Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
10
4 Stars
6
3 Stars
6
2 Stars
15
1 Star
78
16%of customers recommend this product.
(
17 out of
107)
Customer Reviews for Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Customer Rating
1
Burns coffee
on October 17, 2018
Posted by: Jamie62
from Denver CO
Gender:Male
[This review was collected as part of a promotion.] Had it for 2 days. The heating plate gets so hot it burns the coffee immediately.The machine gets very hot too and steams like crazy and makes my coffe taste like plastic.
Option at bottom asks if I received a free product. When trying to select option it chooses yes and that’s the only option. Does not allow you to choose anything else. I did not receive a free product.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't last long
on December 21, 2018
Posted by: bms4eva
from Guam
Gender:Female
Bought coffee maker in November 2017 and not even 2 weeks of owning the item the heating plate stopped working. Not worth the money I spent on it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2018
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Died! Overnight!!! No lights, no power...
on January 18, 2019
Posted by: Gidge
Gender:Female
This was a gift from my MIL Christmas of 2017. 13 months later, January, 2019, no more ANYTHING... no light or power.
It worked yesterday.
It won't even blink today.
Where are the good ole days when appliances lasted half a lifetime?
I actually search for vintage stuff anymore because it actually still works! ...washing machine, vacuum, etc.
I guess I'm going to be searching 'vintage coffee maker' now.
It worked yesterday.
It won't even blink today.
Where are the good ole days when appliances lasted half a lifetime?
I actually search for vintage stuff anymore because it actually still works! ...washing machine, vacuum, etc.
I guess I'm going to be searching 'vintage coffee maker' now.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, January 18, 2019
Thank you for offering your feedback regarding your Black + Decker DLX1050W. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com