Customer reviews from blackanddeckerappliances.com
Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
10
4 Stars
6
3 Stars
6
2 Stars
15
1 Star
78
16%of customers recommend this product.
(
17 out of
107)
Customer Reviews for Black & Decker DLX1050W 12-Cup Programmable Coffeemaker - White
Customer Rating
1
Good coffee maker until it just stopped working
on May 7, 2016
Posted by: Smorrison
from California, United States
Gender:Female
Great machine doing everything it was supposed to, for several months was reliable in having my morning cup ready in time for my early morning commute. Then one morning, it just didn't brew anymore. Clock worked, programming was set but it sat idle and unchanged when the start timed kicked on. No heat, no noise, nothing but the clock on. At six months old it's totally kaput at brewing. Sounds like a common problem - how are people fixing this?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 9, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. We’re sorry to hear that your coffee maker has stopped brewing properly. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love the timer and sneak a cup
on July 4, 2016
Posted by: Carolann
from PA, United States
Gender:Female
I used this for around for at least two years without failure. Two years ago my girls bought me a keurig for Christmas. My husband hates it. I finally decided to put it in storage and get my Black n Decker out. After cleaning it, it is working like new. I like the two hour turn off feature. I think any longer the coffee would be too strong. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
After 7 years, it just stopped working
on August 29, 2016
Posted by: Henry
from Pensacola, FL, United States
Gender:Male
I bought this like 6 or 7 years ago and all of a sudden, it just stopped working. Like losing a best friend. I'm sad and need coffee.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Will not turn off.
on September 12, 2016
Posted by: Jol Griff
from Johnstown, PA, United States
Gender:Female
My 2 week old pot will not turn off. I have to un plug it. It's making a beeping noise. It's a fire hazard!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker is not shutting off properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quit working in error months
on October 14, 2016
Posted by: JimCarp
from Frederick, Md
Gender:Male
Bought this coffee maker on June 2nd. Today October 14th it just quit working. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that your coffee maker has recently stopped brewing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
1 month old .... really?
on December 4, 2016
Posted by: bec and cindi
from Houston, TX, United States
Gender:Male
just completely stopped working, no lights nothing....
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 6, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear that after one month of use, your coffee maker stopped getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Model CM40005 Coffiemaker
on December 21, 2016
Posted by: Wilke
from Menifee Ca
Gender:Male
The Mickey Mouse handle on the Carafe comes off every time I remove it from the coffee pot. Looks like a design error & hail marry fix. I received it as gift months ago just started using it. Punched at Target. My last coffeemakers was a black & Decker lasted years no problems
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 23, 2016
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your carafe handle has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
All of a sudden issue
on December 30, 2016
Posted by: cris0723
from Wisconsin
Gender:Female
This is my second coffeemaker of this type - I bought it because I like the way it brews and it's programmable. Been working just fine for a long time and all of a sudden I'm having overflow problems. I carefully seated the filter in the basket last night and still it overflowed. Why?
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 3, 2017
Thank you for offering your feedback regarding your Black+Decker DLX1050W. I’m sorry to hear your coffee maker has started overflowing. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com