Customer reviews from sentrysafe.com
SentrySafe - 0.2 Cu. Ft. Fire Chest - Black
Average customer rating
4.5
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
516
4 Stars
138
3 Stars
40
2 Stars
8
1 Star
30
93%of customers recommend this product.
(
618 out of
668)
Customer Reviews for SentrySafe - 0.2 Cu. Ft. Fire Chest - Black
Customer Rating
1
Non locking safe key model
on November 17, 2025
Posted by: Star14
Haven't been able to look
Been open since I brought it
Been open since I brought it
Response from sentrysafe.comBy CS, November 29, 2025
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Written by a customer while visiting sentrysafe.com
Customer Rating
5
10 /10
on December 4, 2025
Posted by: Jamie hockman
Love this safe it's is big enough for me and I love it
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Bad reviwe
on December 13, 2025
Posted by: Jetajobsam
from South carolina
It will not lock bc it won’t seal all the way. I have no clue why but a waste of money
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, December 26, 2025
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Terrible service and waste of money!
on December 24, 2025
Posted by: William47392
This is absolutely garbage. I am so dissatisfied with my service, I have decided to never purchase anything from this company again. I ordered this safe and it came with no key! Therefore, making it so i have no way to assess the safe and use it. Fix your horrible products and maybe you'll get better sales.
Response from sentrysafe.comBy CS, December 26, 2025
We’re truly sorry to hear about the trouble you’ve experienced with your safe. We understand how frustrating this must be, and we appreciate you taking the time to share your experience.
Although we are the manufacturer, it looks like the safe was purchased through a retailer. In these cases, returns or exchanges do need to be handled directly through the place of purchase, as they manage those transactions.
That said, we’re here to support you. If you’d like help troubleshooting the issue, please don’t hesitate to give us a call at 1-800-828-1438. Our team is happy to walk through the steps with you and explore any possible solutions.
We’ll also make sure your feedback is shared with our Quality team so they can review and continue improving our products.
Sentry Safe Customer Service
Although we are the manufacturer, it looks like the safe was purchased through a retailer. In these cases, returns or exchanges do need to be handled directly through the place of purchase, as they manage those transactions.
That said, we’re here to support you. If you’d like help troubleshooting the issue, please don’t hesitate to give us a call at 1-800-828-1438. Our team is happy to walk through the steps with you and explore any possible solutions.
We’ll also make sure your feedback is shared with our Quality team so they can review and continue improving our products.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com